Director, Corporate Account, Region Americas

Tasks & Responsibilities:

• Primary point of liaison with the Enterprise Account and serving as customer's global point of contact on all business-related matters
• Ensure profitable business growth as well as business retention and therefore accountable for the agreed customer related overall growth rate
• Aligning with BU / Heads on business opportunities and ensuring appropriate business support
• Process, steer and monitor DB Schenker Logistics onboarding process for new customer business and report actively about implementation progress to all involved stakeholders
• Match customers development strategy against DB Schenker Logistics capabilities and evolve dedicated long-term customer development plan
• Reporting annual planning for growth of business with the account
• Establishing DB Schenker Logistics internal customer related reporting system (revenue, volume, GP, DSO, AR, quality KPIs) on all regular and exceptional customer activities as well as respective quality assurance activities in line with agreed budget targets.
• Responsible for the global account management of the Enterprise Account
• Active and proactive customer relationship management on all management level including regular meetings with customer's management as well as other regular communications
• Regular DB Schenker Logistics internal alignment meetings with effected heads of vertical markets, management regions and business unit informing them about the present customer relationship and the planned future customer activities
• Creating annual financial budget and development plan for the Enterprise Account
• Aligning with and involving the Executive Sponsor in the strategic development and important business opportunities of the Enterprise Account
  

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity