Date Posted
Category
Salary
Job type
Work model
Level
Location
Company

Operating Systems, Inc.See more

addressAddressSpring, TX
salary Salary$25 - $30
CategoryInformation Technology

Job description

A Houston company is looking for a Desktop Technician for a long term contract.  MUST BE LOCATED IN THE HOUSTON AREA... NOT REMOTE.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Strong troubleshooting skills
  • Utilize modern methodology and tools, armed with a broad, in-depth knowledge of the client base and environment and IT policies and procedures to provide services at the highest level
  • Experienced with Microsoft Autopilot, Intune, SCCM and Microsoft 365.
  • Extensive knowledge of MDM solutions.
  • Provide onsite/remote support for a client base spanning across various lines of business and levels.
  • Ensure solutions are documented and kept up to date in the solutions database.
  • Be able to install, configure, and maintain desktop and laptop PCs and peripherals, such as docking stations, printers, digital scanners, VoIP telephones, and map drives.
  • Must have excellent problem-solving and customer service skills, extensive experience with desktop hardware, software applications, operating systems and network connectivity.
  • Must be customer service-oriented proactive in anticipating and resolving problems while maximizing efficient use of computing and peripheral resources.
  • Work closely with other IT groups to build and implement IT strategy in support of the customer.
  • Complete other tasks as assigned.

QUALIFICATIONS (Education, Computer Skills, Certifications, Etc.)

  • 5+ years demonstrating professional desktop support history with a variety of platforms / systems / applications and tools to include Operating system expertise - Windows, Virtual Machines, Apple, Network protocol and Imaging processes
  • Strong knowledge of Windows operating systems, Microsoft productivity applications such as Office, Project and Visio, browser-based and client-server applications, mobile phone application, remote connectivity, and office telephone systems with the ability to keep up new technologies emerging in desktop infrastructure and software
  • Microsoft certification preferred. iOS troubleshooting knowledge desired.
  • Excellent organizational and problem–solving skills. Strong verbal and written communication skills with the ability to facilitate meetings and delegate responsibilities.
  • Ability to relate to others in a positive, respectful way, build relationships with people at all levels in the organization and leverage networks to get things done. Ability to understand how others react to conflict, how to address conflict constructively, manage recurrent conflict, resolve issues between employees and preserve relationships when the pressure is on.

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Staffing Company - Operating Systems Inc. (OSI)

 
OSI provides technical services on either a project basis, long-term support basis or permanent basis for midsize to Fortune 500 companies located in the Houston area. Since 1989, we have placed employees in all levels of support and services ranging from entry-level technicians to high-level application programmers.
 
OSI offers a compensation package including:
- Compensation: OSI consistently pays a higher percentage of gross billing rate than its competitors; in most cases up to 75% of the client's billing rate
- Medical Insurance: Company paid medical insurance; optional coverage available for spouse and children
- Long term Disability
- 401K
- Workers Compensation Insurance
 
For more information on OSI, please visit our website at osihouston.com.
 
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Refer code: 4148052. Operating Systems, Inc. - The previous day - 2023-06-01 15:12

Operating Systems, Inc.

Spring, TX
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