Desk Restoration Estimator

Reports To: General Manager or Owner

"A mind built for excellence. A spirit built for service."

What does a Desk Restoration Estimator (RE) with Paul Davis do?

• Serve your community when it needs it the most
• Communicate with clients and adjusters the scope and expectations for rebuild
• Celebrate completion of projects with homeowners, grateful to be back in their homes and businesses, along with your Project Managers and office team members
• Learn new things daily about scoping and signing construction projects
• Get results and set proper expectations for others
• Have fun and be part of a growing business and community!

Restoration Estimators work with owners, adjusters, and Project Managers after traumatic events such as a fire or flood to clean up and repair damage to residential and commercial property. As a RE, you will be on scene after property disasters to accurately scope projects and sign work for our production teams to complete. You will build relationships with insurance professionals and communicate with property owners the expectations to build the structure back to its original form.

Why The Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and bring in work for project managers to complete. We also want a fun personality that enjoys getting results.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Restoration Estimators are on the front lines of restoring their communities by walking damaged properties and scoping estimates for full rebuilds. You will have the autonomy after training to control your schedule and continually seek learning opportunities that will improve your skill set.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need

Mission: To provide opportunities for great people to deliver Best in Class results

Team Compensation and Benefits:

• Ongoing Leadership Development Program and industry events
• One on One mentorship
• Three months of structured training to learn the Paul Davis Way
• Access to Paul Davis University and regular training opportunities
• Cell phone and computer provided by company
• Company vehicle and gas reimbursement
• PTO and sick days with flexible schedule
• Base plus. Our current REs yearly pay range from $50,000 to $100,000 depending on their production. No limit to earning potential.

Team Qualifications (Requirements):

• Ability to clearly deliver truth and give certainty when property owners need it most
• Proficient with variety of current technology
• Career emphasis on learning and continuing education
• Sound planning and organizational skills
• Excellent communication and presentation skills
• Valid Driver’s license and satisfactory driving record required
• Bachelor’s Degree or equivalent relevant experience

Previous estimating experience (ex. Xactimate) is welcomed if willing to continually learn within industry. Industry certifications, including IICRC and Lead preferred. If limited experience but you meet all qualifications, we will invest in your training.

Job Summary:

The Desk Estimator will compile the scope of work and create estimates while ensuring a high quality of service in all dealings with customers, clients, and resource providers involved in our services. The Desk Estimator will estimate the cost of all aspects of restoration, contents, mitigation, structure clean, mold remediation, and rebuild, through the use of Xactimate, negotiate reconstruction costs with insurance carrier representatives, and communicate with the Project Manager on all issues affecting the project or budget. This is a team-oriented position with constant communication required.

Duties/Responsibilities:

•  Use Xactimate and Symbility software to estimate residential and commercial water, fire, wind and mold restoration and reconstruction projects
• Scope projects and create estimates using documentation from the field including, but not limited to, Matterport scans, claim photos and scopes provided from Project Managers.
• Negotiate fair and accurate scope/cost for repairs
• Handle estimating inquiries and demonstrate a high level of problem resolution and technical assistance.
• Set proper client expectations and meet them • Establish and maintain good relationships with insurance adjusters, claim representatives, third party administrators, and insurance carriers.
• Work with Project Managers to properly identify and document project scope of work. • Upload estimate to Insurance Carriers through Xactanalysis or other software.
• Monitor estimate approvals by adjusters, Carriers or TPA’s.
• Obtain payment summary information from customer.
• Communicate and document any change orders and insurance supplements.
• Maintain estimate related information in Project Management software
• .Site visits for scoping and estimating on larger projects

Skills Desired of Team Member:

• Excellent verbal and written communication skills. 
• Strong analytical and problem-solving skills
• Excellent time management skills with a proven ability to meet deadlines. 
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate. 
• Excellent interpersonal and customer service skills 
• Ability to function well in a high-paced and at times stressful environment. 
• Excellent organizational skills and attention to detail. 
• Proficient with Microsoft Office Suite and Xactimate software. 
• Excellent sales and customer service skills.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Are you Paul Davis?

Before You Can Take the Field: Working Conditions and Physical Requirements: The physical environment requires the employee to work all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having ability to stand or walk, occasionally bending, squatting, climbing stairs and lifting up to 50 pounds.

Paul Davis is an equal opportunity employer.