Data & Policy Coordinator / Inclusion Office

REPORTS TO: Inclusion Officer

FSLA STATUS: Exempt

CLASSIFICATION: Personnel System - Requires satisfactory completion of a six-month probationary period.

PAY GRADE: 120

SAFETY SENSITIVE: No

Purpose of Job

The purpose of this position is to provide direct staff support to the Human Relations Commission, per the Human Relations Commission ordinance; and assist in the education of residents regarding the Unlawful Discrimination Ordinance (NDO) and the pathways to filing a discrimination complaint. The Data & Policy Coordinatorwill be critical in managing and coordinating internal compliance efforts alongside the Chief Inclusion Officer, specifically in the establishment of key data baselines and increasing diversity, equity, and inclusion throughout Athens-Clarke County functions.

This position will be responsible for daily project management, infrastructure and process development, and DEI-focused data and analysis. The Data & Policy Coordinatorwill also be responsible for assisting in the development, improvement, and implementation of performance tools, work plans, assessment reporting metrics, and processes that ensure diversity, equity, and inclusion become institutionalized across ACCGov processes, ordinances, and policies.

The Data & Policy Coordinatorwill join a highly collaborative team, and play a key role in building the foundational infrastructure that prioritizes people while making processes more accessible, equitable, and transparent through the vehicle of the Human Relations Commission. As needed, this position will also perform routine responsibilities such as public speaking, outreach, external trainings, and development of educational content and presentations.

Job Related Requirements

WORK SCHEDULE: Monday - Friday 8:00 am - 5:00 pm. with regular evening and weekend hours and events.

May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others.

When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACCGov's safe driving policy.

Bachelor's degree in communications, political science, public policy, statistics, social work or related field along with four years of related experience in policy research and development, data analytics, human centered design, or any equivalent combination of education, training, and experience that provides the knowledge, skills, and abilities for this position.

Must possess a valid driver's license.

Master's degree or equivalent research, writing, and communication experience preferred.

Bilingual Spanish speaker preferred.

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Serves as liaison to the Human Relations Commission.

Develops and implements a DEI- focused onboarding process to assist members of the Human Relations Commission in establishing shared language, expectations, processes, and a collaborative work environment that facilitates the achievement of key initiatives.

Supports members of the Human Relations Commission in developing and achieving key initiatives, including (but not limited to) conducting gap analyses, community needs assessments, establishing data baselines, and making data accessible and easy to understand.

Leads strategic communication development and process design to effectively support ongoing community engagement efforts and close gaps in information accessibility to raise awareness about the Human Relations Commission across diverse Athens-Clarke County populations.

Leads data collection, analysis, visualization, and policy recommendations for the Human Relations Commission.

Proactively helps the Human Relations Commission to build and expand their relationship networks in ways that create transparency, improve access to local data, and promote increasingly comprehensive DEI data insights throughout communities across Athens-Clarke County.

Collaborates with the Geospatial Information Office to engage in proactive outreach across ACCGov to identify and gain access to critical data, history, and context needed to support a clear understanding of current local government operations in order to support informed decision-making.

Collaborates across departments to support data-collection, analysis, and communication strategies in effort to create and deliver educational materials (toolkits, visualizations, interactive data stories) that explain the Human Relations Commission, local government, and localized diversity, equity, and inclusion context.

Creates data collection systems that support the Human Relations Commission in gathering genuine community input that includes voices that are often forgotten or missed.

Engages the community by consistently delivering data storytelling that yields a truthful representation of Athens history and our present-day context.

Works with internal and external stakeholders to build a shared DEI data baseline that is interactive, and informs residents, decision-makers, and staff.

Identifies, analyzes, and recommends improvements to existing data collection in order to increase access to key diversity, equity, and inclusion data points.

Assist in the development of data-driven and actionable, DEI education and engagement initiatives that are tied to the policy recommendations of the Human Relations Commission.

Leads data collection, analysis, visualization, and policy recommendations for the Human Relations Commission.

Assists in meeting critical reporting requirements within the Human Relations Commission and the Inclusion Office, and ensuring that data insights lead to substantive change within existing infrastructure.

Contributes to the development of reports, educational materials, resources, tools, and strategic plans for the inclusion office and the Human Relations Commission.

Assists with developing a data strategy for assessing compliance efforts.

Assists Inclusion Officer with preparation of division budget.

Performs other related duties as required and assigned.

Knowledge, Skills and Abilities

Ability to pivot and create change in a rapidly changing environment;

Ability to interact with people from different backgrounds, life experiences, and perspectives in ways that create connection, trust, engagement, and a sense of belonging;

Ability to intake, digest, and assemble large volumes of complex information into understandable, concise, and accessible written reports and documents;

Ability to intake potentially confidential information (as it relates to the residents navigating discrimination complaint pathways, and use a trauma-informed response in those interactions);

Ability to prepare and deliver public presentations to elected officials, residents, and diverse communities;

Ability to navigate a highly matrixed environment;

Ability to communicate and collaborate with individuals, departments and offices across local government;

Ability to communicate effectively in multiple formats (e.g. visual, written, verbal etc.);

Ability to formulate goals, identify needs, develop and implement strategies, and evaluate impact;

Ability to exercise good judgment, courtesy, tact, and discretion in dealing with employees, residents, and individuals interacting with ACCGov and to maintain the confidentiality of the information used in the performance of the job;

Skill in the development and delivery of training programs and workshops;

Skill in the collection and analysis of qualitative and quantitative data;

Deep functional knowledge of diversity, equity, and inclusion and how to develop systems, action-steps, and deliverables that support outcomes prioritized by Mayor and Commission;

Knowledge of the terminology used within the department;

Knowledge of various software packages, including Adobe, Microsoft Excel, Microsoft PowerPoint, and Microsoft Word;

Skill in the use of technology (or willingness to learn quickly);

Ability to compile, organize, prepare and maintain records, reports and information in an effective manner and according to departmental and/or governmental regulations;

Ability to use independent judgment in routine and non-routine situations;

Ability to handle highly sensitive moments with kindness, consideration, and focused clarity that facilitates progress towards identified goals;

Ability to utilize and understand challenging, uncomfortable, and highly unclear information and interactions, and develop strategies on-the-spot to create connection, gather data, and remain responsive in ways that promote diversity, equity, and inclusion;

Ability to plan, organize and/or prioritize daily assignments and work activities; and

Ability to comprehend and apply regulations and procedures of the department.

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including computers, fax machines, calculators, and other office equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 10 pounds of force occasionally. Physical demand requirements are at levels of those for sedentary work.

DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or interface with people to convey or exchange information. Includes receiving assignments and/or directions from supervisors.

LANGUAGE ABILITY: Requires ability to read a variety of purchase requests, purchase, orders, bids and bid specifications, purchasing regulations and ordinances, etc., and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare purchase orders, bid packets, records, contracts, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.

INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.

VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including purchasing and acquisition terminology.

NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize and determine percentages, and compute discounts and interest.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment (e.g., rulers, yardsticks).

MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using office equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.

MANUAL DEXTERITY: Requires the ability to handle a variety of items such as computers, calculators, fax machines, and other office equipment. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate stress when confronted with an emergency.

PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.

ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, 762-400-6370 or leah.jagatic@accgov.com.

Employment Type: Full Time