Data Center Engineer

Job Description

Corporate culture and guiding principles:

We are professional intermediaries playing a pivotal role in the world's financial, energy and commodities markets. Matching buyers and sellers, we create liquidity and price discovery in these markets and provide insight and context to our clients.

We operate a hybrid model where brokers provide business-critical intelligence to clients. It's supplemented by proprietary screens for historical data, analytics and execution functionality.

Globally, we're the leading provider of proprietary over the counter pricing information and a unique source of data on financial, energy and commodities products. Our market data is independent, unbiased and non-position influenced.

Our clients include banks, insurance companies, pension and hedge funds, asset managers, energy producers and refiners as well as risk and compliance managers and charities

Job duties:

The Data Centre Engineer - North America is responsible for the operational management of the North American Data Centre environment. You will be part of the Global Data Centre team. The successful candidate will be a strong technical lead with excellent Data Centre technical knowledge and proven track record in operating enterprise Data Centre environments.

Key Responsibilities:

• Responsible for ensuring that the company's North American Data Centres & co-location and branch office equipment room facilities run smoothly, perform within agreed targets, and provide a secure environment for the company's business operations.
• Responsible for the implementation and connection of Infrastructure devices within the Data Centres & inventory management
• Maintain the relationship, service and contracts with the 3rd party Datacentre providers
• Maintain relationships across technical and project teams within Technology Operations to ensure Data Centre capacity is considered during project development
• Manage access permissions for Data Centre facilities, ensuring compliance with Datacentre and risk management standards.
• Manage Data Centre operational activities, Method Statements and Risk assessments in line with operating and risk management standards.
• Ensure all changes to production follow the TPICAP Permit to Operate process and adhere to Change Control processes
• Resolve incidents, requests and changes in a timely manner, including escalations
• Contribute to knowledge sharing by maintaining accurate documentation and KB articles
• Assist with reporting requirements, including monthly KPI's, performance, and capacity planning

Requirements for the Role:

Technical

• Strong knowledge of HVAC, power management, racking & cabling
• Strong knowledge of Data Centre management tools and asset management
• Working knowledge of IT Infrastructure including network, servers and storage
• Electricity, monitoring, and HVAC systems knowledge

Non-Technical

• Robust appreciation of the impact and risk of changes in a business critical environment
• Eager to learn and to 'roll up sleeves' in a busy environment
• Strong communication and interpersonal skills and a proven ability to articulate technology solutions and challenges
• Demonstrate evidence of well written documentation covering design and run-books
• Complex service delivery experience, preferably in a Multi-Vendor environment.
• A pro-active approach to Service Management, focus on preventative to reactive support.
• Experience

• At least 5 years' experience in a Data Centre engineer role within enterprise environments
• Experience working in Financial Services, either directly or through a service provider
• Knowledge and experience of ITIL working practices, including change management

Experience

• At least 5 years' experience in a Data Centre engineer role within enterprise environments
• Experience working in Financial Services, either directly or through a service provider
• Knowledge and experience of ITIL working practices, including change management

Qualifications

• Industry qualification -Certified Data Centre Management Professional (CDCMP)
• Industry qualification -Certified Data Centre Technician Professional (CDCTP)
• ITIL Foundation highly desirable

Salary Range: $85,000 - $93,000

Location

USA - 101 Hudson Street - Jersey City, NJ