Address
Form of work
Salary*** Responsibilities ***
- Customer Relationship Management: Foster strong relationships with customers, understanding their needs and ensuring their satisfaction with our services.
- AI Training and Development: Contribute to the training and improvement of our AI systems using customer interaction data and feedback.
- Customer Support: Provide timely and effective support, using AI tools to enhance the customer experience.
- Feedback Collection and Implementation: Collaborate with tech teams to refine AI functionalities based on customer feedback.
- Onboarding and Training: Educate customers on using our AI-driven platform effectively.
- Reporting and Analytics: Utilize AI tools for data analysis to drive informed decision-making.
- Collaboration with Teams: Partner with AI developers, sales, and marketing teams to synchronize Customer Success strategies with technological progress.
*** Work Environment: ***
- Dynamic, fast-paced startup atmosphere in our Lifetime Work Coral Gables coworking office.
- Collaborative, innovative, and competitive environment that values creativity and contribution.
- State-of-the-art facilities designed to foster productivity and innovation.
*** Qualifications: ***
- Bachelor's degree in Business Administration, Communications, or a related field.
- Passion for AI, technology, or working in a startup environment.
- Highly motivated, self-driven, and adaptable to a rapidly changing environment.
- Strong interpersonal, communication, and problem-solving skills.
- Proficiency in CRM software and customer support tools.
- Analytical mindset with the ability to interpret data and trends.
*** Benefits: ***
- Competitive salary and benefits package.
- Free gym membership to Lifetime Gym.
- Be part of a cutting-edge AI startup with rapid career growth opportunities.
- Professional development in a fast-growing company.
HelloGov AI LLC is an equal opportunity employer dedicated to fostering diversity and innovation. We are seeking candidates who are not only excited about AI but also ready to excel in a fast-paced, competitive startup environment.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- On-site gym
- Paid time off
- Vision insurance
Compensation package:
- Bonus opportunities
- Yearly bonus
Schedule:
- Monday to Friday
Application Question(s):
- Do you mind sharing your Linkedin profile
Work Location: In person
