Customer Success Manager

Do you want to be a part of transforming the lives of others? Are you eager to grow in your career and work for a company where you can control your own salary?

We are looking for game changers with an eagerness to connect and guide our customers to their future home. Let’s talk! Apply today!

Compensation

· As a Sales Professional with Clayton Addison II, you will receive a base salary plus a lucrative commission plan

· Unlimited career and earning potential

· The main job purpose as a Retail Sales Professional with Clayton Homes will be to create a world class home buying experience by assisting customers to identify a floor plan, select options, and coordinate the construction process.

Ideal Team Member Profile

· Clayton Ambassador – protect the Clayton Homes branding and assets by maintaining a high level of integrity throughout the sales process

· Constant Learner – develop expertise in areas such as finance mortgage concepts, product, sales acumen, sales presentation skills and your local market

· Customer Follow-up – maintain customer files and provide timely follow-up with prospective buyers via the company’s CRM system

· Merchandising – assist manager by helping select inventory, decorate models and maintain appearance of the homes

· Personal Prospecting – develop, refine and execute a strategic sales and marketing plan to increase home center traffic

· Product Demonstration – present potential buyers display homes, demonstrate features and benefits to create added value

· Set Appointments – set home center visits utilizing prospect database and by converting ad calls and web leads to appointments

· Training – participates in all sales meetings, training opportunities and other company sponsored functions

· Team Oriented – cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required

Requirements

· At least 6 months of relationship driven business to consumer sales preferred

· General understanding of the retail environment

· Ability to obtain appropriate manufactured home sales licensing

· Learn and comply with legal requirements that apply to the sale of manufactured homes

· Strong verbal communication skills

· Ability to excel and contribute to a team environment

· Strong organizational and time management skills

· Ability to work required schedule, including Saturdays

· Professional demeanor and appearance

· Ability to walk the lot and show homes throughout all seasons

· Ability to move and lift furniture, promotional items, etc. (up to 75 lbs.)

· Subject to criminal background check and drug screening

Benefits

· Comprehensive Benefit Package - Medical, Dental, Life, Vision and 401k with aggressive employer match; PTO granted after 90 days

· Home Centers are closed on Sundays – we believe in offering a balanced working environment

· Training and Professional Development – we offer online educational opportunities, on-the-job training, and virtual and off-site classes and workshops

· Clayton Homes, a Berkshire Hathaway company and one of the nation’s leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing.

· Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry; we take pride in ensuring that all Clayton homeowners receive a high level of customer service from the time they visit one of our Home Centers all the way through to the time they take ownership of their new home.

Why Clayton?

· Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

· As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

· Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.

· At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Are you willing to commute to Addison, Al on a daily basis?
• Do you have any obligations that will require you to miss work in the next 90 days?
• Have you ever worked for Clayton Homes before?

Work Location: In person