Address
Form of work
SalaryBear Creek Arsenal prides itself on having a satisfactory Customer Service. To ensure we have this service we need people who are enthusiastic, detail oriented, responsible, and can handle stressful situations. Customer Service Representatives are the front-line support for clients and customers. Representatives are responsible for providing helpful information, answering questions, and responding to complaints. Customer Services ensures that customers are satisfied with products, services, and features.
Customer Service Representatives:
- Always maintain a positive and professional attitude toward customers
- Respond promptly to customers inquiries
- Communicate with customers through various channels
- Acknowledges and resolves customer complaints
- Has current and complete knowledge of products and services
- Processes orders, forms, applications, and requests
- Keeps records of customer interactions, transactions, comments, and complaints
- Communicates and coordinates with colleagues as necessary
- Provides feedback on the efficiency of the Customer Service process
- Ensures customer satisfaction and provides professional customer support
- Preforms all other duties as assigned and requires
- Full Time
Bear Creek Arsenal is an Equal Opportunity Employer'
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Support & Client Services Occupations: 1 year (Preferred)
- Computer literacy: 1 year (Preferred)
Work Location: In person
