Date Posted
Category
Salary
Job type
Work model
Level
Location
Company

Bear Creek ArsenalSee more

addressAddressSanford, NC
type Form of workFull-time
salary Salary$28K - $35.4K a year
CategoryEducation/Training

Job description

Bear Creek Arsenal prides itself on having a satisfactory Customer Service. To ensure we have this service we need people who are enthusiastic, detail oriented, responsible, and can handle stressful situations. Customer Service Representatives are the front-line support for clients and customers. Representatives are responsible for providing helpful information, answering questions, and responding to complaints. Customer Services ensures that customers are satisfied with products, services, and features.

Customer Service Representatives:

  • Always maintain a positive and professional attitude toward customers
  • Respond promptly to customers inquiries
  • Communicate with customers through various channels
  • Acknowledges and resolves customer complaints
  • Has current and complete knowledge of products and services
  • Processes orders, forms, applications, and requests
  • Keeps records of customer interactions, transactions, comments, and complaints
  • Communicates and coordinates with colleagues as necessary
  • Provides feedback on the efficiency of the Customer Service process
  • Ensures customer satisfaction and provides professional customer support
  • Preforms all other duties as assigned and requires
  • Full Time

Bear Creek Arsenal is an Equal Opportunity Employer'

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Support & Client Services Occupations: 1 year (Preferred)
  • Computer literacy: 1 year (Preferred)

Work Location: In person

Benefits

Health insurance, Dental insurance, Paid time off, Vision insurance
Refer code: 8202284. Bear Creek Arsenal - The previous day - 2024-02-11 16:11

Bear Creek Arsenal

Sanford, NC
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Customer Service Representative