Date Posted
Category
Salary
Job type
Work model
Level
Location
Unfortunately, this job posting is expired. Please click here to view related job postings.
Company

SIXT USASee more

addressAddressPhoenix, AZ
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

Company Description

 

    Job Description

    Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes:  

    • Exceptional interpersonal and relationship building skills  
    • Strong verbal and written communication skills 
    • Strong organizational skills and the ability to multi-task 
    • Ability to manage stressful or unusual situations to maintain good customer service 

    What you will do:

    • Welcome all customers as they arrive on the lot 
    • Ask about their experience with Sixt, recording feedback to improve future rental experience   
    • Make sure customers have all personal belongings from the vehicle   
    • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report 
    • Use proper statement to determine if vehicle is being returned with full tank of gas 
    • Advise and review rental charges, providing an accurate receipt to the customer 
    • Provide information regarding transportation to the airport terminal if applicable 
    • Complete a service alert for any mechanical and or body damage communicated by the customers 
    • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location 
    • Keep lot organized for ease of access and traffic flow 
    • Work in outdoor weather conditions including direct sunlight, rain, heat or cold 
    • Perform other job duties as assigned to meet the business needs 
    Qualifications

    About you:

    • High school diploma or GED  
    • Minimum 1-year customer service experience 
    • Must be at least 21 and have a valid driver's license with a clean driving record 
    • Basic computer navigation skills and knowledge of Microsoft Office applications 
    • Ability to work 40 hours per week including day and/or evening hours  
    • Likely to require at least 5-10% travel, some of which may be by airplane 
    • Must be willing to wear company uniforms 
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future 
    • Ability to communicate in other languages is a plus 


    Additional Information

    Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.   

    At Sixt, we pride ourselves on having an inclusive and unique environment.  We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation. 

    The information listed above is intended to describe the general nature and level of this position.  Essential functions and responsibilities may change as business needs require.  Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.  Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.  

    Come join our team! Apply now.  

    About the department:
    As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

    About us:
    We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

    Refer code: 3329923. SIXT USA - The previous day - 2023-03-23 08:52

    SIXT USA

    Phoenix, AZ
    Jobs feed

    Med Aide (The Landings of Rocky Mount Mills)

    Nash Opco Llc

    Rocky Mount, NC

    $34.1K - $43.2K a year

    Skilled Cabinet Maker for Prototype Tool Patterns

    Otto Environmental Systems

    Muskegon, MI

    Sales Representative, Work from Home

    Asurea Powered By Quility

    Augusta, GA

    Remote Sales Associate

    The Max Spencer Co.

    Marietta, GA

    Self- Storage Customer Experience Expert (Remote)

    Xps Solutions

    Register, GA

    Preschool Teacher

    First Gear Academy

    Portland, OR

    $20 - $22 an hour

    Drywall Installer and Finisher - San Diego

    Impact Housing

    San Diego, CA

    Remote Work From Home - Customer Service

    Liveops

    Brunswick, GA

    Remote Work From Home Driver Recruiter - No Exp Required

    Driveline Solutions

    Dover, DE

    Share jobs with friends

    Part Time Customer Service / Rental Agent - Weekends + Flex weekdays

    Cruise America, Inc.

    $16.50 an hour

    Mesa, AZ

    7 days ago - seen

    Customer Service Rental Agent

    Cruise America, Inc.

    $16.50 an hour

    Mesa, AZ

    a week ago - seen

    Insurance Sales Agent - Customer Service

    Freeway Insurance Services America Llc

    Avondale, AZ

    2 weeks ago - seen

    Customer Service Representative - State Farm Agent Team Member

    Michael Coe - State Farm Agent

    $33.5K - $42.5K a year

    San Tan Valley, AZ

    2 weeks ago - seen

    Customer Service/Sales Agent

    Fred Loya Insurance

    $15 - $17 an hour

    Yuma, AZ

    2 weeks ago - seen

    Customer Service Inbound Agent (remote)

    Cognizant Technology Solutions

    $16 - $17 an hour

    Phoenix, AZ

    a month ago - seen

    Customer Service - Front Desk Rental Agent

    Cruise America

    $16.50 an hour

    Mesa, AZ

    2 months ago - seen

    Airport Customer Service Agent (AS) - TUS PT

    Unifi

    Tucson, AZ

    3 months ago - seen

    Customer Service Agent

    Prosper

    Phoenix, AZ

    3 months ago - seen

    100+ Agents Needed - Customer Service - San Luis Area

    Advance Call Center Technologies

    Yuma, AZ

    3 months ago - seen

    Customer Service Agent

    FedEx

    Flagstaff, AZ

    3 months ago - seen

    100+ Agents Needed - Customer Service - San Luis Area

    Advance Call Center Technologies

    San Luis, AZ

    3 months ago - seen

    Customer Service Agent

    Lee Spring Company

    Gilbert, AZ

    3 months ago - seen

    Customer Service Agent

    GMJ Air Shuttle

    Mesa, AZ

    3 months ago - seen

    Customer Service Agent (Part-Time)

    GMJ Air Shuttle

    Mesa, AZ

    3 months ago - seen

    Customer Service Agent

    SIXT

    Tucson, AZ

    3 months ago - seen

    Customer Service Representative - State Farm Agent Team Member

    Jack Hamblet - State Farm Agent

    Phoenix, AZ

    3 months ago - seen

    Airline Customer Service Agent - PT

    Worldwide Flight Services

    Mesa, AZ

    3 months ago - seen