Customer Sales Rep

Customer Sales Rep
• Lead liaison to customer parts organization and responsible for delivery of excellent service to companies customers.
• Deploys detailed knowledge and expertise about the organization's Service offering, related products and application domain to improve either business operations (e.g. parts services) and/or strategic innovations (e.g. Service offering / portfolio innovation).
• Maintains a close interaction with various management functions.
• Supports acquisition activities with detailed technical knowhow on complex issues.
• Adheres to and enforces the organization's internal processes and rules as well as public standards and regulations.
• Prepares, reviews and books customer orders / revisions to orders.
• Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and company sales or project management organization.
• Initiates sales quote, sales orders & purchase orders to vendors according to customers' requirements.
• Ensures timely shipment & billing of equipment.
• Interfaces with factory and product / marketing groups to resolve configurations and technical changes.
• Prepares weekly and monthly customer reports.
• Evaluates and monitors profitability for sales orders in backlog.
• May determine discount rates applied at time of sale.
• May resolve issues related to transaction quality.
• Contributes to meeting or exceeding department sales goals.

Requirements
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
• SAP experience a plus.
• Proficiency in Excel and Outlook required.
• Microsoft Office 365 a plus.
• Must be able to work in a high pace, transaction focused environment.
• Must be able to prioritize and handle a stressful environment.
• Excellent written and verbal communication skills.