Job Description
The Customer Pay Collector makes outbound collection calls to patients to collect balances, partial balances or make payment arrangements. This is an in-center position for at least the first 90 days. After 90 days position maybe considered for work from home.
Job Responsibilities:
Qualifications
Educationand Experience:
The Customer Pay Collector makes outbound collection calls to patients to collect balances, partial balances or make payment arrangements. This is an in-center position for at least the first 90 days. After 90 days position maybe considered for work from home.
Job Responsibilities:
- Represents the company through professional conversation by means of outbound calls
- Collects and processes payments, payment plans, and recurring payments
- Ability to work effectively both individually and as a team
- Advises collections department of required actions for billing
- Meet department performance requirements for contacts, schedule adherence and amount collected.
Qualifications
- Work with mathematical concepts such as probability and statistical inference
- Apply fundamental concepts such as fractions, percentages, ratios, and proportions to practical situations
- Define problems, collect data, establish facts, and draw valid conclusions
- Interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Educationand Experience:
- Minimum 2 years Collections experience -
- Must pass background check.