Customer Pay Collector - Outbound Collections.

CompanyLincare Inc.
LocationCustomer Pay Grp, FL-FL207
Job Description

The Customer Pay Collector makes outbound collection calls to patients to collect balances, partial balances or make payment arrangements. This is an in-center position for at least the first 90 days. After 90 days position maybe considered for work from home.

Job Responsibilities:

• Represents the company through professional conversation by means of outbound calls
• Collects and processes payments, payment plans, and recurring payments
• Ability to work effectively both individually and as a team
• Advises collections department of required actions for billing
• Meet department performance requirements for contacts, schedule adherence and amount collected.

Qualifications

• Work with mathematical concepts such as probability and statistical inference
• Apply fundamental concepts such as fractions, percentages, ratios, and proportions to practical situations
• Define problems, collect data, establish facts, and draw valid conclusions
• Interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

Education and Experience:

• Minimum 2 years Collections experience –
• Must pass background check.