Customer Facing It, Corporate It Lead

Who We Are

It takes a village, and at BioMarin our corporate groups are the people behind our success. Groups such as IT, Finance, Legal, Global Compliance & Ethics, and our People Team provide foundational support of all areas of operation at BioMarin.

SUMMARY:

The BioMarin Customer Facing Information Technology (CFIT) department seeks a highly talented and motivated Corporate IT Lead supporting the Corporate Business Units including Finance, People Team, Legal, and Compliance. Working with functional IT Leads, this role has overall responsibility for IT leadership and primary relationship manager for the Compliance and Sourcing business functions. This role will ensure business technology needs are met including customer engagement, IT service delivery, support and cost management. In addition, this role will manage all aspects of the intake operations oversight of technology efforts across all corporate functions.

Reporting into the Head of Corporate IT, the Corporate CFIT Lead will act as a strategic partner to their corporate functions to influence and understand their business strategies/challenges and to communicate those needs to internal IT leads. The role will be responsible for providing insights to help manage stakeholder expectations as it relates to IT Services - develop, manage, and evolve IT Scorecards & Metrics, Key Performance Indicators and SLAs. Additionally, this role will be responsible for managing the implementation of a prioritized project portfolio across their corporate functions.

The Corporate IT Lead will liaison with a global cross-functional team that includes indirect reports, managed services providers, consultants, and temporary workers. The candidate must demonstrate strong people development skills and the ability to manage and operate in a value-driven organization. The role will work with, and lead solution architects, business analysts, solution delivery teams, support resources and project managers.


RESPONSIBILITIES:

• Support stakeholders across the Global Compliance & Sourcing functions
• Communicate and reenforce Business Service Level Agreements
• Support development and provide input on 3 Years Technology Investment Roadmap aligned to business objectives & strategies
• Manage delivery of the Technology Project Portfolio for the function
• Manage intake and assessment efforts to meet changing technology needs
• Manage reporting for portfolio activities, intake, and value realization
• Partner with Service Delivery Team including internal direct & indirect reports, managed services, contractors & consultants covering:
• Overall Intake management across corporate CFIT functions
• Project Management & Delivery
• Business Analysts
• Cost Management (budget to actual, accruals, etc)
• Service Delivery Responsibilities Including
• Supporting Business Services\Systems SLA
• Ensuring on-going practices support the SLAs
• Review of SLAs and performances on quarterly basis with stakeholders
• Change Management will be key in terms ensuring the success of this new partnership with both the business and internal IT Leads as we navigate through changing technology platforms.
• This role will be located in San Rafael, United States and may require up to 10% travel
• This role will require regular interaction with a broad range of business users and senior executive teams and will require frequent in person discussions.

EXPERIENCE & SKILLS:

• Minimum of 5-years of experience in technology transformation, project delivery, and/or portfolio management.
• A strong communicator who can collaborate effectively with technical and non-technical audiences.
• Able to prioritize and deliver results with a high emphasis on quality outcomes.
• Able to integrate feedback in a professional manner and thrives in multidisciplinary teams with members with highly diverse backgrounds.
• Experience in Compliance, Finance, Human Resources, or Legal operations a plus
• Should have zeal towards delighting customers and continuous improvements.
• Foster a culture that is constantly improving quality and creating efficiencies.
• Experience with Agile development methodologies preferred.
• Pharmaceutical or healthcare industry experience is highly desired.
• Experience supporting and implementing Continuous Improvement effort a plus.

EDUCATION:

Minimum BS/BA or greater. Focus on finance/accounting, computer science, project management, or business administration desirable.

PLEASE NOTE: Absent a Medical or Religious reason that prohibits vaccinations, all our incoming employees must be vaccinated for COVID-19.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.