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SalaryJOB SUMMARY: Support assessments, case plans, and placement to determine eligibility and coordination services under the day-to-day supervision of the Collaborative Court Manager and Director of Mission Services for Mental Health Diversion. Services may be in-person, web based or remote via technology such as telephone, face time, Zoom, email, and other technological methods to adhere to social distancing.
ESSENTIAL DUTIES
- Conduct screenings to determine an individual’s eligibility for the Coordinated Access for Empowering Success (CAFES) program.
- Facilitate and expedite evaluations and placements in the local Courts.
- Conduct research-based needs assessments, including for substance use disorder, to support Mental Health Diversion case plan development.
- Facilitate connection to clinical assessments for potential Mental Health Diversion for participants.
- Conduct program orientation and case management with new participants, assists participants with questions and concerns about the program.
- Promote and inform partners of the project resources and eligibility criteria.
- Develop case plans to support Mental Health Diversion participation.
- Coordinate services and client linkage to resources and community connections to support case management and completion of established goals/case plans.
- Prepares and conducts presentations to judges, criminal justice partners, and policymakers regarding program outcomes and program data.
- Attends meetings and Court appearances as needed.
- Maintains data collection system for grant reporting, including working with the Connector Team.
- Generates and distributes case management status reports to the Treatment Team.
- Generates and distributes court case plans for participants.
- Assists in the preparation of grant reports and accounts for expenditure of funds.
- Maintain close contact with referring agents and facilitate communication regarding participant progress. Work in cooperation with training providers' and other ensures relevant information is shared with Court partners.
- Comply, based on role, with required Board of State and Community Corrections, Local Evaluation Plan data collection needs.
JOB SPECIFICATIONS
EDUCATION REQUIRED: Bachelor’s degree in behavioral science or
related field, or equivalent. Master’s degree preferred.
LICENSE/CERTIFICATION REQ’D: Valid California Class C driver’s license.
EXPERIENCE REQUIRED: Three years’ experience working with the justice-
involved population and/or working in coordination with courts, probation/parole.
KNOWLEDGE REQUIRED: Understanding of barriers faced by justice-
involved participants.
Familiarity with Goodwill’s mission, general Company policies and procedures (this may be learned on-the-job).
Thorough knowledge of and demonstrated proficiency in computer technology, including advanced recordkeeping software, state-of-the- art internet job search techniques, and software programs.
EQUIPMENT USED: Typical office equipment; vehicles.
SKILLS/APTITUDES/TEMPERAMENTS:
Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish desirable.
Ability to understand and comply with the protocols and state and federal program requirements related to workforce development and social services programs.
Ability to understand and follow Goodwill Central Coast’s Standard Operating Procedures.
Ability to understand and follow Goodwill Central Coast’s Code of Ethics.
Ability to demonstrate sensitivity to the needs of individual clients in terms of cultural diversity, physical limitations, economic hardship, learning disabilities, or any other areas of difference or barriers to employment that participants may have.
Ability to demonstrate understanding of the entire operations of the One Stop center and ability to work across functions as needed to ensure both the optimal delivery of services to the public and a supportive work environment.
Ability to demonstrate flexibility in service delivery times, including being available to attend community events or offer services during the evenings and weekends as determined to be
in the best interest of serving the needs of the community.
Ability to deal with people beyond giving and receiving instructions. Ability to understand others’ feelings and personal viewpoints.
Ability to organize and utilize time effectively to coordinate client schedules, staffing’s, and report writing duties.
Ability to reason, make generalizations, evaluations, and decisions based on both sensory/judgmental and measurable/verifiable criteria.
Ability to understand and follow program-specific policies and procedures.
Ability to drive a vehicle in the transaction of company business. This requires a good driving record and may require the ability to provide evidence of personal vehicle liability insurance.
Ability to adhere to safe work practices as documented in Company policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.
EMOTIONAL EFFORT:
The job requires some emotional effort involving occasional short deadlines requiring little or no overtime. Work environment is routine with periods of isolated high activity/demand.
JOB SETTING
The job is performed in an enclosed, climatically controlled office building. This may vary some when visiting other employer/industry sites. Work is completed independently, one- on-one with the client and in a group setting with clients, client/employer meetings and in cooperation with other staff and referring agents.
Adaptations for Provision of Services
Depending on social distancing guidelines, shelter-in-place orders, and access to technology; services may be delivered in-person or virtual. The Contractor will adhere to all local and state regulations regarding social distancing, face covering, testing and contact tracing or others as applicable. The Contractor will provide services as proposed, with any necessary adaptations such as using telecommunication in place of in-person meetings.
