Date Posted
Category
Salary
Job type
Level
Location
Save job Apply now
Company

Major League Baseball

addressAddressNew York, NY
type Form of workFull-Time
salary Salary$20 Hourly
CategoryInformation Technology

Job description

The Coordinator, Club Projects and Services is a seasonal member of the Club Marketing team and is primarily responsible for supporting the team by carrying out operational tasks and project contributions associated with Club and League-level initiatives. This role will liaison with multiple stakeholders and departments within Marketing and Major League Baseball. This fast-paced and challenging opportunity allows for significant contributions to the responsibilities, work and goals of the Club Marketing team.

CANDIDATE PROFILE

Education and Experience

  • 4 year degree from an accredited university in marketing, advertising, communications, business, or related field, OR equivalent relevant experience
  • Experience with data entry and operational tasks preferred
  • Project Management experience preferred, with demonstrated ability to juggle multiple projects and manage priorities and expectations, as needed
  • Familiarity with the game of baseball preferred

ESSENTIAL FUNCTIONS

Supporting Business Needs
  • Processes Club-requested check-in and ticket scan offers for the MLB Ballpark app, including:
    • Enters offers in a timely manner and following company procedures, then gain approval from Clubs prior to games
    • Ensures operational accuracy of offers, including quality assurance and guideline adherence
    • Provides first line of defense and troubleshooting when Clubs present questions and issues, then clearly articulate issues and concerns to management and the Product team
    • Compiles year-end reporting for all Clubs
  • Assists with management of several Club products, including adult fan clubs and kids clubs:
    • Requests and approves ads for promotion
    • Reviews content for both members-only sections and emails to members
    • Assists with customer service responses
    • Processes refunds and auto renewal status changes as requested
  • Supports transactional and non-transactional forms on MLB and Club.com:
    • Assists with the SKU creation process for Club products in the Commerce tool, including providing assistance for associated inventory control and discount codes
    • Acts as a resource for customer service
  • Contributes to League-level projects as needed
  • Develops positive relationships with Club personnel
  • Collaborates with management and team members:
    • Communicates workload to management regularly
    • Takes a proactive role in best practice sharing, knowledge building and resource gathering for the Club Projects group
    • Contributes to documentation
    • Identifies problems in operational processes and resolve them in a quick and timely manner

MLB CORE COMPETENCIES

Deliver Success
  • Demonstrate ambition and enthusiasm when taking on challenges
  • Proactively take action, holding self and others accountable
  • Be agile and prepared to quickly adapt when priorities unexpectedly shift

Critical Thinking
  • Logically analyze data and systematically weigh options to determine the best solution
  • Make sense of complex and sometimes contradictory information to solve problems
  • Apply knowledge of functional industry and organization to develop new approaches or strategies

Collaboration
  • Remove barriers and work in partnership across organizational boundaries to accomplish goals
  • Promote a positive team environment and take time to raise morale
  • Seek out diverse viewpoints and practice inclusive treatment of others

Communication
  • Convey written and verbal messages that effectively inform and gain interest or support
  • Successfully determine the appropriate parties that need information and communicate in a concise, timely manner
  • Actively listen to gain a full understanding of what was said

Relationship Management
  • Build trusted relationships, networks, partnerships, and alliances
  • Connect with others in a transparent and honest manner
  • Anticipate and fully service the needs of stakeholders, including colleagues, owners, clubs, corporate partners and fans

Developing Self and Others
  • Proactively pursue opportunities to learn and build new skills
  • Seek and provide feedback to strengthen and improve development areas
  • Actively learn through experimentation, using success and failures as learning opportunities

Per the NYC pay transparency law, the hiring rate for this position is an hourly rate of $20.00. The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision.

California Residents: Have you reviewed our CCPA policy?

California Consumer Privacy Act Policy
Major League Baseball - The previous day - 2023-01-26 15:05

Jobs in the same company

Coordinator, Club Projects & Services (Seasonal)

AFL Team Operations Coordinator (Seasonal)

Major League Baseball

Updating

Yuma, AZ

Associate Coordinator, Spanish Social Media Publishing (Seasonal)

Major League Baseball

$25 to $32 Hourly

New York, NY

Streaming Media Engineer, Media Technology

Major League Baseball

Updating

San Francisco, CA

Writer/Researcher (Seasonal)

Major League Baseball

$22 Hourly

New York, NY

Executive Assistant, Media and Business Development

Major League Baseball

Updating

New York, NY

2023 MiLB Tracking Operations (Seasonal)

Major League Baseball

$25 Hourly

Iowa County, IA

2023 MiLB Tracking Operations (Seasonal)

Major League Baseball

$25 Hourly

Des Moines, IA

Jobs in the same category

Coordinator, Club Projects & Services (Seasonal)

Client Relationship Manager

Advanced Technology Group (KS)

Updating

Philadelphia, PA

Paraeducator - Campus Supervisor/Security

Southeast Application Consortium

$15 to $21 Hourly

Fergus Falls, MN

AHR 3- Director of Programs- Full Time

Shelter House

Updating

Herndon, VA

Admin Operators Assistant

AHRC

Updating

Elmhurst, NY

AI & Data Solutions Pre-Sales Consultant - BFS

Advanced Technology Group (KS)

Updating

New York, NY

House Manager AHRC CLS

AHRC Nassau

Updating

New York, NY

Program Therapist

HALLMARK YOUTHCARE RICHMOND INC

$60,000 to $67,000 Yearly

Virginia Beach, VA

Geospatial Software Engineer - 2400

Reinventing Geospatial, Inc. (RGi)

Updating

Saint Louis, MO

Complex Hotel Manager - Hilton & Doubletree Seattle Airport

Hilton Worldwide Holdings Inc

Updating

Seattle, WA

TAY Program Manager (FT)

Upward Bound House

$64,800 Yearly

Los Angeles, CA

Florida M.O.D. (Manager On Duty)

Sanctuary Medicinals

$16 Hourly

Delray Beach, FL

Related jobs

Coordinator, Club Projects & Services (Seasonal)

Housekeeper/Room Attendant

Gulf Coast Hotel Management, Inc.Gulf Coast Hotel Management, Inc.

$17 Hourly

Hoffman Estates, IL

Human Resources Coordinator

Atlantic Shores

Updating

Virginia Beach, VA

Activities Associate or Lifeguard - Seasonal (ages 16+)

Travel + Leisure Co.

Updating

Orlando, FL

Traveling Pedo Dental Assistant

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC

$22 to $27 Hourly

Los Angeles, CA

Visitor Services Information Assistant

U.S. Department of Agriculture (USDA)

Updating

North Bend, WA

After School Coordinator

HARLEM GROWN, Inc.HARLEM GROWN, Inc.

Updating

New York, NY

Seasonal Community Agriculture Farm Team

City of Alpharetta, GA

$12 to $15 Hourly

Alpharetta, GA

Associate Manager - Client Services

Infosys Limited

Updating

Richardson, TX

Ag Transportation Planner, Seasonal

G3

Updating

Livingston, CA

Related keywords

Coordinator, Club Projects & Services (Seasonal)

Similar company

Coordinator, Club Projects & Services (Seasonal)