Conditioning Monitor Advisor (Fleet Manager)

Career Area:

Marketing / Sales / Product Support

Job Description:

WE BUILD WHAT MATTERS

What matters most to you? Is it being part of a strong team?  Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters!

Caterpillar’s Oil and Gas division, provides superior products and service solutions to make our customers more efficient and lower total cost of ownership.  Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry.

Caterpillar’s Oil and Gas Services team is currently looking for a Conditioning Monitor Advisor (Fleet Manager) in Midland, Texas. As a Conditioning Monitor Advisor, you are responsible for monitoring the elements of S•O•S fluid analysis, equipment inspections, electronic data, repair history and site conditions to provide relevant recommendations as indicated by the data.

Job Duties/Responsibilities may include, but are not limited to:

• Aggregate and correlate the five elements of condition monitoring, where all are available.
• Provides equipment recommendations to Caterpillar dealers and customers.
• Uses enabling software tools & systems to prioritize and analyze condition monitoring data inputs.
• Extracts or is provided data from the appropriate business systems including customer, dealer, and contractor sources.
• Provides information for equipment management lead tracking and resolution.
• Prepares standard written reports of recommendations for customers and their Caterpillar dealers monthly.
• Facilitates ongoing customer meetings with Caterpillar dealers, industry groups, Corporate Accounts, and DSDs.
• Communicates verbal recommendations as required to customer and their Caterpillar dealers.
• Builds collaborative relationships & acts as a consultant with equipment management personnel.

Basic Qualifications:

• 5+ years of experience in the product support and/or engineering fields or equivalent combination of education and experience
• Strong customer service/contact experience, communication, multi-tasking, and organizational skills.
• Possess the ability to work and provide direction in a team environment, and work with diverse groups of customers and business partners.
• Demonstrates strong ability to take initiative.
• Strong problem-solving skills.
• Valid driver’s license and clean driving record. 

Top candidates will also have:

• Bachelor’s degree in engineering, business, marketing and/or equivalent application experience.
• Working knowledge of engines, power train, hydraulic systems, inspection process, equipment lifecycle planning, S•O•S Services, and the Service Information System is desired.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary. Because we value your performance, we offer a total rewards package that provides day-one benefits, including but not limited to:

• Competitive salary and annual bonus program
• Medical, dental, and vision coverage​
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)​
• Company-matched 401(k) plan
• Stock option opportunity over time
• Health savings account (HSA)​
• Flexible spending accounts (FSAs)​
• Short and long-term disability coverage​
• Life Insurance​
• Paid parental leave​
• Healthy Lifestyle Programs​
• Employee Assistance Programs​
• Voluntary Benefits (Ex. Accident, Identity Theft Protection)
• Strong community involvement

At Caterpillar, we are committed to a diverse and inclusive environment that values and respects the unique talents, experiences, and viewpoints of our global employees. Our vision is to continually develop the Best Team to build innovative solutions for our global customers, deliver superior results for our stockholders and positively impact the people and communities we serve.

Relocation assistance is not available for this position.  Any relocation costs incurred would be the responsibility of the selected applicant. 

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O.

As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at  www.caterpillar.com/careers  #LI

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Submit your information to our Talent Network here .