Computer Technician

Title: Desktop Support

Location: Riverview, FL 33578

Duration: Long term

Client: HCL Tech/ The Mosaic Company

• Provide End User Desktop Support while striving to exceed and meet SLAs.
• Provide excellent customer service and follow up.
• Work in a plant industrial environment and adhere to working safely.
• Collaborate and contribute to team meetings and chats to find best practices solutions to issues and problems.
• Knowledge in working with Service Now
• Knowledge with DELL hardware laptops and desktops.
• Keeping track of on-site inventory.
• Trouble shoot and support iPhone, iPad, scanners, and printers.
• Be a self-starter, working independently, unsupervised and demonstrate proactiveness.
• Support O365, Teams and Windows 10
• Provision VOIP phones with Cisco Call Manager

Job Type: Contract

Salary: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location