Computer Operator - School Of Computer Science

Carnegie Mellon University is a private, global research university that stands among the world's most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we invent it. If you're passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

The Computing Facilities department within the School of Computer Science is searching for a Computer Operator to join the team! This is an excellent opportunity for someone who thrives in an exciting and challenging work environment. In this role you will be responsible for routine operating and monitoring of large installation computer and network equipment, including mainframe and distributed server systems.

Core responsibilities will include:

• Operates computers and computer-related equipment to complete work assignments, i.e., operates multiple control console, online terminals, laser and line printers and forms-handling equipment.
• Monitors control consoles for deviations from standard and to check status of operations. Detects job errors or equipment failure. Manipulates controls to rearrange job sequence to determine the point of equipment or program failure. For routine problems, takes appropriate corrective or preventative action; for non-routine problems, refers problem to Computer Operator II, supervisor or appropriate hardware, software, or data communications personnel.
• Performs file system backups and restorations. Labels incoming tapes. Enters transactions into on-line tape library system or other records.
• Logs events of shift included system malfunctions and disruptions, into logbook and crafts shift reports for supervisory review.
• May interact with system users, answering questions and responding to special requests. May assist in resolving operational problems with users, coordinating proposed solutions with supervisor, hardware, software, and data communications personnel.
• May be part of a 7-day per week/24-hour per day operation. Must be willing to work shifts, including weekends and holidays, and overtime, if necessary.
• May be required to work unsupervised and to supervise work of part-time operators.
• Performs other duties as assigned.

You must demonstrate:

• Ability to maintain composure when dealing with difficult situations and/or individuals.
• Ability to meet deadlines, work under pressure and with frequent interruptions.
• Ability to pay close attention to detail; keep and maintain accurate and detailed reports and records.
• Ability to prioritize work and balance multiple tasks simultaneously.
• Ability to work with sensitive information, maintain confidentiality and use discretion.

Flexibility, excellence, and passion are vital qualities within the School of Computer Science. Inclusion, collaboration, and cultural sensitivity are valued proficiencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Associates Degree in Computer Science; Vocational, Trade, or Technical Education in Computer Science
• 0-1 years of experience in Computer Repair or Operating System Administration
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful Background Check

Are you interested in this exciting opportunity?! Apply today!

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see Minimum Requirements to Return to Campus for details regarding the university's current COVID-19 mitigation requirements.

Location
Pittsburgh, PA
Job Function
Systems Administration and Support
Position Type
Staff - Regular
Full Time/Part time
Full time
Pay Basis
Hourly
More Information:

• Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.
• Click here to view a listing of employee benefits
• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
• Statement of Assurance