Join the team that engages with employees around the world throughout their career at JPMorgan Chase!
As a Communications Manager for International Benefits and HR Policy you will be responsible for developing and implementing high-impact internal communication strategies that drive understanding and engagement in international health and wellness programs, as well as the firm's HR policies. You will work in close partnership with HR Change Management & Readiness partners, utilize various communication channels and act as a trusted advisor and strategic partner to HR leaders. You will be a key member of the HR Communications team and will report to the Head of Total Rewards, Conduct and Policy Communications.
To be successful in this role, you need to be proactive, creative and detail-oriented with a passion for communications, a focus on the employee experience and the ability to work in a highly matrixed and fast paced organization. In addition, you will also need to be solution-oriented with an owner's mindset, a marketing "think outside the box" perspective and a positive attitude.
Job Responsibilities
- Develop holistic communications strategies to deliver on cross-product priorities in the international HR and HR Policy portfolios, and ongoing 'right on time' communications
- Work with various subject matter experts, change managers and required vendors/consultants to strategically plan and develop communications for varied audiences; these include communications for projects, initiatives and campaigns as well as business-as-usual activities - all communications need to follow brand and communications style guides
- Develop creative employee-facing campaigns to increase awareness and understanding of certain tools, process and programs, as well as increase employee engagement
- Ensure that key groups within HR and the firm are informed of key initiatives, especially for large change management efforts
- Establish work routines that facilitate transparency, collaboration and tracking of deliverables inclusive of key partner meetings, annual financial well-being calendar, etc.
- Review existing and develop new engagement tactics to deliver impactful messaging to managers and employees, leveraging all relevant channels (e.g., email, print, videos, web)
- Partner closely with other HR, firmwide and line of business communicators to deliver integrated messages across product portfolios
Required Qualifications, Capabilities and Skills
- A minimum of seven years of overall experience in communications is required
- Ability to produce clear, concise, well-designed communication in a variety of media including online, print, video and digital signage
- Ability to digest complex information and simplify it for internal audiences using clear, easy-to-understand and concise language and visuals
- Excellent writing and editing skills, and a solid command of grammar, style, proofreading and editing techniques is a must
- Superior project management skills with emphasis on collaborating with all levels to research, write and produce communication strategies and provide other comprehensive communication support
- Able to manage multiple projects concurrently with high attention to detail
- Must be a creative, strategic thinker with a positive attitude, high standards and be committed to delivering high quality communications
- Must be able to demonstrate speed, flexibility, adaptability and ability to work under pressure in a fast-paced, deadline-driven environment
Preferred Qualifications, Capabilities and Skills
- Significant knowledge of/experience in HR programs strongly preferred
- Degree in Communications, Journalism, English or equivalent is a plus-
- Experience working in a large corporate environment preferred
- Proficiency in MS Office Suite required, and Adobe Illustrator, InDesign and Photoshop is a plus
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.