Commercial Print Project Manager

Salary: $65,000-$70,000

Are you looking for a rewarding position and an opportunity to make a positive contribution?

 

• Excellent company culture and work environment
• Singing bonus depending on qualifications and work experience up to $2500.
• Advancement opportunities for those who want to make a difference.

 

Join our team and enjoy the challenge of identifying critical client issues, collaborating on targeted strategies, and working in a creative environment to organize and guide projects that delight our customers.

 

About the Job: 
Our project managers serve as the primary customer liaison on all production jobs, working closely with the customer as well as our sales team to ensure all specified requirements are defined and executed. Key account management functions include:  

• Enter job specifications into our Management Information System to generate detailed job tracking  
• Monitor jobs throughout the production process to ensure quality, accuracy, and on-time delivery  
• Communicate with customers regarding timeline and product output 
• Confer with project personnel, including the sales team to identify and resolve problems 
• Problem-solve and utilize skills, talents, and knowledge to create positive results for customers’ unique needs  

 
Duties & Responsibilities:  

• Track, report, and communicate job status to the sales team and customer  
• Assist sales team with customer requests  
• Understand basic production processes, machine capabilities, and industry terminology  
• Operate basic specialized software (quotes, jobs, die lookup & inventory) 
• Strong knowledge of office and production workflows 
• Understand and effectively communicate customer information  
• Demonstrate good customer service phone skills and email skills 
• Support Lean processes  

 
Education and Experience: 

• Strong communication and organizational skills 
• Experience working in the Printing Industry 
• Computer proficiency with strong data entry skills  
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook  
• Proficient in Monarch Print Software
• Inquisitive and forward-thinking  
• Ability to work in a face-paced and multi-task teamwork environment  
• Excels in problem-solving and collaboration with internal teams and customers  
• 3 years of sales/customer service experience in print or large format industry preferred  
• High School diploma or equivalent required 

 

Visions, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Please visit our site at www.visionsfirst.com  

What We Do:

Visions, Inc. provides marketing, printing, and creative solutions for customers ranging from nonprofits to Fortune 500 companies. If you are looking for a great opportunity for professional and personal growth, come add your talents to our innovative group of creative thinkers who are developing their careers within a diverse, inclusive, and empowering environment. 

 At Visions, we have evolved at the forefront of the communications industry blending creativity, craftsmanship, and technology into a powerful menu of marketing services. Our unique offering integrates a highly creative direct marketing group with dynamic digital media services - all supported by a complete print, mail, and fulfillment center featuring digital, offset, and enhanced printing technologies. We are expanding the value chain by delivering superior results and an improved customer experience. 

Our Benefits:

• Medical/Dental/Vision/401(k) plans
• Company-paid life and disability insurance
• HSA contributions
• 8 paid holidays
• 80 hours PTO
• 2 Sick Days
• A culture that supports work-life balance
• Fun, casual work environment

Our Culture:  

We are committed to making a difference. We challenge ourselves every day, take pride in what we do, and treat our customers and each other with kindness, compassion, and respect.    

                                                          we delight the CUSTOMER

                                                       we make a DIFFERENCE every day

                                                            we value TEAMWORK

                                                                   we COMMUNICATE with purpose
                                                       we embrace PROGRESS