Clinical Research Phlebotomist 1

Our organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients. By using cutting-edge technology, our team of dedicated professionals has helped save hundreds of thousands of lives for more than 35 years. Over 200,000 components of life-saving blood and tissue from volunteers throughout South Texas are collected and tested each year. We are internationally recognized for the quality of our services and research. Donors are essential because patients are in constant need of blood, blood components, and/or tissue. It's about life! Share our excitement and join our team!

South Texas Blood & Tissue Center (STBTC), a subsidiary of BioBridge Global, is a not-for-profit community blood center specializing in a variety of services to include providing blood, plasma, platelets and other blood components to numerous hospitals in 43 South Texas counties. STBTC is a community partner focused on enhancing health care through innovation and stewardship.

Pay Rate: Hourly $20.30- $23.50/ Annually $42,224.00- $48,880.00

Job Title: Clinical Research Phlebotomist

Revision: 0001

Job Code: 700096

Shift: 8 am - 5 pm (occasional days after 5pm on weekday and/or a weekend shift but these are rare)

FLSA: OT Eligible

Hybrid? N

CPF Level: TB2

Location: San Antonio

Dept.: Clinical Research

Business Unit: STB&T

General Summary

This position will assist with multiple clinical research studies.

Primary responsibilities will be performing clinical research visits with adult participants.

This will include drawing the participants' blood, collecting urine specimens, processing samples through centrifugation, labeling specimens, as well as safely transporting, storing, and shipping samples.

This position will also assist in other research-related tasks including phone assessments, scheduling of appointments, obtaining informed consent, assessing inclusion/exclusion criteria, entering and verifying study data, regulatory paperwork, participant follow up, and other tasks as needed.

Commit to and abide by the character of BioBridge Global's Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.

Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Major Duties and Responsibilities

Essential Tasks

Perform routine physical/clinical procedures such as phlebotomy, blood pressure readings, pulse, urine collection etc.

Follow standard infection control procedures and safety policies and take universal precautionary measures.

Assists in the conduct of research studies at BBG.

Upkeep of clinical research area, including maintaining supply and study required kit list and assisting in ordering of needed supplies.

Assists in communication between clinical departments, support services, Medical Staff and administration to facilitate multi-disciplinary projects and teams for clinical research.

Provides education, formal and informal, to departments, prospective investigators, staff, and administration on the research process at BBG.

Interacts with research participants directly, including physical measurements, phlebotomy, recruitment, scheduling and follow-up activities.

Obtains informed consent from participants.

Assesses inclusion and exclusion criteria for studies to ensure research participants meet study criteria.

Develop proficiency regarding the protocols of various clinical research studies.

Accurately enters data from electronic medical records, or paper research charts, into study specific electronic data capture systems in a timely manner for clinical research studies.

Assists with regulatory documentation and regulatory binder upkeep.

Assists with evaluation of proposed clinical research for operational and financial impact.

Assists with investigation of any operational issues that arise from existing studies and provides an evaluation of problem to management for resolution.

Assists with monitoring on-going clinical research for adherence to regulatory guidelines and determinations.

Assists in the measurement and assessment of data from the Adverse Event Reports, including providing follow- up and feedback to staff, tracking and trending and preparing summary reports for Medical Staff and departments.

Assists PIs, Clinical Research Coordinator, and other study administrators in interaction with the IRB of record including preparing annual renewals, variances, closeout documentation, and preparing for regulatory audits.

Demonstrates competence to perform assigned responsibilities in a manner that meets the age-specific and developmental needs of members served by the Department.

Appropriately adapts assigned assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.

Takes personal responsibility to ensure compliance with all policies, procedures and standards as stated by state and federal agencies, the hospital, and other regulatory entities.

Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.

Performs other duties as assigned.

Non-Essential Tasks

Assist with other departmental duties as needed.

Education

Requires a high school diploma or general equivalency diploma.

Prefer one or more years of medical education.

Licenses and/or Certifications

Current CITI training (can be obtained during the first month of employment) Phlebotomy Certification, highly preferred

Valid United States Driver's License

Experience

Requires two or more years of phlebotomy experience in a clinical setting and knowledge of the health care industry.

Prefer experience with electronic data capture.

Prefer experience in a clinical research setting (working with human subjects & obtaining informed consent).

Knowledge

Must acquire a working knowledge of donor processing criteria.

Must acquire a working knowledge of medical terminology.

Must be or become familiar with the community and area serviced.

Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies.

Skills

Must excellent organizational skills and knowledge of federal legislation regarding human subject research and the provision of health care.

Must be capable of operating motor vehicles in all types of weather conditions.

Must have experience using Microsoft Office applications including Word, Outlook, Visio, PowerPoint and Excel.

Must have excellent written and oral communication skills.

Bilingual in English/Spanish is helpful.

Must have strong computer skills.

Must demonstrate competency in determining donor eligibility.

Must demonstrate competency in performing donor registration, screening, phlebotomy, and monitoring donor safety.

Must demonstrate competency in review of research informed consent documentation.

Must have strong customer service skills.

Abilities

Must be able to keep information confidential.

Must be able to work independently as well as in a team environment.

Must be able to work with interruptions, meet deadlines, and perform accurate work and/or reports.

Must be neat in appearance and well groomed.

Must be professional, organized, detail oriented, communicative, and have the ability to greet the public in a friendly and courteous manner.

Must have the ability to organize workload and to handle problems that may arise.

Working Environment

Works in a well-lighted air conditioned and heated laboratory/department.

May be exposed to electrical, mechanical and chemical hazards and other conditions common to a laboratory environment.

May be exposed to blood borne pathogens and other conditions common to a clinical laboratory environment.

May be required to work any time of the day, evening or night during the week or weekend.

Occupational Exposure Assignment - Category I

We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!

All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:
• Competitive salary
• 100% Employer Paid Life Insurance
• 401(k) with Employer Contribution
• 100% Employer Paid Long-term Disability Plan
• Paid Time Off (PTO)
• 100% Employer Paid AD&D
• Extended Illness Benefits (EIB)
• 100% Employer Paid Employee Assistance Program
• Shift Differentials
• Group Health Medical Plan with prescription coverage
• Paid Holidays
• Variety of Voluntary Supplemental Insurances
• Incentive Compensation Plan
• Voluntary Dental Coverage
• Educational Assistance Program
• Voluntary Vision

South Texas Blood & Tissue Center (STBTC), a subsidiary of BioBridge Global, is proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, genetic data, sexual orientation, gender identity, or any other legally protected characteristics. For more information about your EEO rights as an applicant under the law, please click here. STBTC maintains a Tobacco & Drug-Free Workplace.