The Clinical Administrative Coordinator (AC) is responsible for patient admission and discharge processes and other administrative processes and records.
Satellite Healthcare, Inc. has been among the nation's leading not-for-profit providers of kidney dialysis and related services since 1974. Through its affiliated services, Satellite WellBound, Satellite Dialysis, and Satellite Research, Satellite Healthcare provides unparalleled early patient wellness education, personalized clinical services, and a complete range of dialysis therapy choices. In addition, Satellite Healthcare has a well-recognized, enduring commitment to philanthropy and community service, from funding millions of dollars in research grants to sponsoring kidney programs nationwide. Satellite Healthcare is committed to advancing the standard of chronic kidney disease care so patients can enjoy a better life.
We are seeking a purpose-driven team member with a record of accomplishment in customer service. Our Clinical Administrative Coordinators provide a safe and professional environment when patients first enter our centers, where they are greeted and assisted in a positive and welcoming way. They will be the first team member to meet and greet patients in our lobby area and provide administrative assistance as necessary. Positive first impressions set the tone for family members; as well as, for patients in experiencing a more relaxed environment that enhances treatment quality. Clinical Administrative Coordinators are compelled to make the patients feel comfortable once they enter our centers and assist them with any administrative needs. They will advocate for patients while they are at the unit, and effectively communicate with other team members regarding any information pertinent to the delivery of quality care. Our experienced Clinical Administrative Coordinators help boost the fulfillment and performance of progressive workplaces, by providing information, assistance with ensuring compliance to our operating policies for both staff and patients. The Clinical Administrative Coordinator can contribute to or diminish the patient’s positive experience and/or the patient’s perceived “value.”
You will play a vital role to ensure that we deliver on our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. You approach your work with an indisputable sense of greater Purpose. You are patient-centric and thrive in environments that provide you fulfillment when enhancing the lives of those you care and serve. Lastly, you are high energy, love a challenge, are goal oriented, and gain deep satisfaction from building lifetime relationships.
Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you with making a difference in others’ lives. You will also work alongside servant leaders who look to support you in providing care that is unsurpassed by others in our industry.
Impact: You will provide support to our employees and patients which will enable our patients to live a better life that meets their needs holistically.
Growth: You will receive many challenges that will enhance your professional skills and capabilities. You will work in an environment where fulfilling one’s aspirations is not necessarily a linear path, but more like a jungle gym with multiple options for development.
Experience: One (1) year administrative experience required; two (2) years preferred