Case Manager

Job Details

Job Location
Exposition Park - 3787 - Los Angeles, CA

Education Level
B.A./B.S.

Salary Range
$22.64 - $25.44 Hourly

Job Shift
Full-Time

ROLE SUMMARY

The Case Manager acts as a primary liaison between various client referral sources while providing walk-in screenings and offering resources and referrals for all applicants seeking services for severely emotionally disturbed children and the family/caregivers who support them.

The Case Manager assesses resources and skill-building needs of Wellnest clients, and provides ongoing outpatient and school-based mental health and case management services. The Case Manager also tracks a variety of client referral sources including but not limited to: Walk-Ins, Specialized Foster Care (SFC), and Family Preservation (FP).

ESSENTIAL RESPONSIBILITIES

• Receives referrals, gathers information, and coordinates intake appointments with referral sources.
• Reviews and collects information related to the clients socio-economic history, treatment history, education history and other relevant data and communicates these to a multi-disciplinary team for the purposes of diagnostic assessment and program assignment.
• Provides outreach to clients and families to schedule intakes and complete required application paperwork.
• Participates with staff in providing screening services to clients who receive Wellnests services.
• Tracks the utilization of services and reports back to referral sources through daily phone calls and monthly reports.
• Collects dispositions to update tracking and updates Social Workers, IHOCS, and other referring parties.
• Attends case conference meetings to assist and participate in case disposition and follow-up.
• Searches the community and presents options for additional needed or desired services (i.e., emancipation services; sober living opportunities; education enrichment; scholarships, grants or job training programs; age-appropriate social opportunities; parenting classes).
• Case Managers routinely provide outreach to other community institutions (e.g., schools) or community events (e.g., health fairs) to promote Wellnest services and increase access to care for the community.

• Maintains Coordination of Care and communication with Family Preservation IHOCs through Monthly Family Preservation Progress Reports.
• Provides services to applicants seeking to enroll in services not specifically referred by SFC/FP, as needed during designated Walk-In hours.
• Manages the tracking and scheduling of assigned field referrals from one or more specialized referral source(s) with specialized workflows (Ex. SFC, FP, SRTS) as needed.
• Performs other duties as assigned.

QUALIFICATIONS

Education and Experience:

• Bachelors degree (B.A./B.S.) in Social Work, Psychology, or another related field.

Certificates, Licenses and Registrations:

• Must possess and maintain a valid CA drivers license and insurable driving record.

Knowledge, Skills and Abilities:

• A strong commitment to advancing Wellnests mission.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to thrive in a fast-paced and achievement-oriented environment.
• Ability to work a flexible schedule, including some evenings and weekends.

In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice. Proof that you will be fully vaccinated and boosted against COVID-19 per eligibility guidance by your employment start date. Per the CDC and Department of Public Health, individuals are considered fully vaccinated for COVID-19: two weeks or more after they have received the second dose in a 2-dose series (Pfizer-BioNTech or Moderna or vaccine authorized by the World Health Organization), or two weeks or more after they have received a single-dose vaccine (Johnson and Johnson [J&J]/Janssen). The Company will provide exemptions in accordance with applicable law.

COMPENSATION AND BENEFITS

• Annualized Salary Range: $47,098 to $52,919
• This position is also eligible for an annual $3,000 bilingual Spanish differential
• Wellnest offers $10,000/year to build a personalized health benefits package from a choice of available medical, dental, and vision coverage plans, as well as an employer-paid $50,000 life insurance policy.
• Wellnest employees benefit from an employer-sponsored 401(k) company match, dollar for dollar, up to 3%, and a profit-sharing contribution benefit of up to 5%.