Cable Installation Technician

Job Title: Cable Installation Technician

Job Type: Full-time

Location: Lancaster, Pennsylvania

Job Description:

We're in the business of delivering the future. Our award-winning service and state-of-the-art technology have kept us ahead of the pack and allowed us to create a reputation for world-class customer service. But we know the best technology in the world and groundbreaking game plans are nothing without having the experts we need to back them up.
This is why Seamrog Technology Solutions is currently looking for a service technician to join our team!
You'll be responsible for communicating and demonstrating your expertise in voice and data cabling, IP cameras and security systems, audio-visual and paging systems, wired and wireless access, and telephony equipment.
If you're looking to be at the center of innovation and work for one of the industry's leading companies, we would love to hear from you!
JOB RESPONSIBILITIES:
 

·       Service, troubleshoot, and maintain commercial data, voice, and fiber optic networks.

·       Establish voice and data networks by running, pulling, terminating, testing, and splicing cables; installing telecommunications equipment, routers, switches, cable trays, programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors.

·       Service, troubleshoot, and maintain commercial phone installations and test new and existing VoIP telephone and voice mail components in accordance with applicable codes, standards, and department policy.

·       Executes service ticket requests for any telephony service requests. Responsible for port activation, connectivity, testing, and user placements according to available physical infrastructure.

·       Provides small station wiring requests, performs wire cross-connecting, and patch panel data connectivity to the VoIP telephony system.

·       Service, troubleshoot, and maintain commercial paging systems.

·       Service, troubleshoot, and maintain commercial security perform service/installation of access control, cameras, and other security-related devices.

·       Service, troubleshoot, and maintain commercial audio/video technicians perform testing of audio-visual equipment and fix issues related to video, audio, switching, and control systems.

·       Work involves driving a company vehicle; using hand tools; Climbing ladders; using scissor lifts.

·       Perform customer Instruction on system operation and functionality.

·       Perform system testing and signal verification.

·       Follows all company safety policies and procedures; and reports all accidents, hazards, and equipment problems.

·       Attends and participates in various meetings within the company.

·       Performs other duties as assigned.

·       May be required to work on-call or long hours in case of system malfunctions.

SKILLS/EXPERIENCE/TRAINING REQUIRED:
 

·       High School Diploma or equivalent combination of education and experience.

·       Basic to advanced technical skills and knowledge of the telecommunications industry and/or installation including voice, data, and video-structured cabling.

·       Basic written and verbal communication skills.

·       Enjoys hands-on problem-solving in a fast-paced work environment.

·       Ability to work well both independently and as part of a professional team.

·       Willingness to be a positive leader and a great "follower."

·       Excellent time management, planning and forward-thinking skills.

·       Self-motivated with a positive and professional attitude.

·       Excellent communication and listening skills.

·       Strong team building, customer service, and interpersonal skills.

·       Must possess good decision-making skills, be very organized and detail oriented.

·       Knowledge of and ability to perform basic math functions.

·       Basic computer skills using Microsoft Office suite (i.e., Word, Excel, Outlook)

·       Must maintain a valid driver's license

·       Must take and pass a background check

SKILLS/EXPERIENCE/TRAINING Preferred:
 

·       Industry-specific manufacturer certifications and BICSI training and/or certifications

·       Strong working knowledge of TIA and BICSI Standards; including troubleshooting and service

·       Experience with paging systems and peripheral equipment, i.e.: amplifiers, speakers, horns

·       Experience with construction and adherence to large and small project scheduling preferred.

·       Experience in communications cabling

·       Strong working knowledge of building codes, electrical codes, communication standards, and installation.

·       Ability to follow blueprints, notes, and specifications to meet the job requirements.