Business Process Analyst

Overview

At Criterion Systems, we developed a different kind of business-a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.

Our staff provides Policy and Governance Support Services as well as incidental advisory and assistance services to the Office of the Chief Information Officer (OCIO) for the National Nuclear Security Administration. These services include ensuring compliance for various government programs, developing and reviewing IT and Cyber Security policy that affects the OCIO or the agency, providing Cyber Security and IT Governance and Analysis, data consolidation, Program and Project Management Support and Oversight, Capital Planning and Investment Control (CPIC) oversight, and Financial Execution Analysis for all OCIO investments. Additionally, our services extend to managing the communications for the OCIO and proactively engaging with stakeholders and customers, both internal and external.

We are seeking a qualified Business Process Analyst in Washington, D.C. The ideal candidate will be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.

Responsibilities

• Lead ongoing reviews of business processes and developing optimization strategies
• Ability to conduct/facilitate meetings and interviews, in order to share ideas and findings, elicit information, gather requirements, and produce consensus among stakeholders, team members, and management
• Develop and facilitate training sessions to educate stakeholders and management on the importance, usefulness, and reasoning of Business Process Improvement techniques and intended results
• Ensure solutions meet business needs and requirements
• Create documents and other artifacts to promote sustainable knowledge management within the organization
• Provide consulting and recommendations to managers, supervisors, and the workforce on the implementation of quality and process improvement initiatives.

Qualifications

• Bachelor's degree
• 7 years of experience
• The ability to obtain a DoE "Q" Clearance
• U.S. Citizenship
• Strong oral and communication skills
• Experienced use of Microsoft Office programs (Word, Excel, PowerPoint, Visio)
• Experience with Business Process modeling methods and techniques
• Experience in evaluating business process, anticipating requirements, uncovering area for improvement, developing and implementing solutions.

Desired Qualifications:

• Understanding of ERP, BPMS and statistical/data analysis skills.
• Lean/Six Sigma Certification
• BPM Certification (AIIM BPM Certificate, Certification from BPMInstitute.org, ABPMP's Certified Business Process Professional (CBPP®))
• BA Certification (CBAP/CCBA, BCS BA Certification, PMI-PBA, etc)

Criterion Systems, Inc. is committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual's protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.