Address
Form of workWho is Forcepoint?
Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you!
The Business Outcome specialist evaluates risks to focus resources in areas we can quickly impact revenue. They will engage with the customer C Suite based on trends we see around renewals. Whether it be a discussion around upgrading from URL Filter, moving off end of support code, winning against "x" competitor, or having a customer value review, they look forward to engaging our customers.
The time we take to understand our customers' requirements better than anyone else, sets us apart from our competitors. We help them revolutionize their businesses, driven by our core values in every interaction, so that each and every employee feels proud to be a part of the winning team of Forcepoint
Essential Functions
Education and Experience
Soft Skills
US Covid-19 Vaccination Policy
In compliance with Executive Order 14042 all Forcepoint US jobs require employees to be fully vaccinated and provide proof of vaccination as a condition of employment. If you are unable to receive the COVID-19 vaccine due to a medical condition or sincerely held religious belief, Forcepoint offers reasonable accommodations unless the accommodation causes Forcepoint or its customers undue hardship or poses a direct threat to the health and safety of others.
Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.
US Covid-19 Vaccination Policy: In compliance with Executive Order 14042, all Forcepoint US jobs require employees to be fully vaccinated and provide proof of vaccination as a condition of employment. If you are unable to receive the COVID-19 vaccine due to a medical condition or sincerely held religious belief, Forcepoint offers reasonable accommodations unless the accommodation causes Forcepoint or its customers undue hardship or poses a direct threat to the health and safety of others.
The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to HumanResources@forcepoint.com
Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Applicants must have the right to work in the location to which you have applied.
Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you!
The Business Outcome specialist evaluates risks to focus resources in areas we can quickly impact revenue. They will engage with the customer C Suite based on trends we see around renewals. Whether it be a discussion around upgrading from URL Filter, moving off end of support code, winning against "x" competitor, or having a customer value review, they look forward to engaging our customers.
The time we take to understand our customers' requirements better than anyone else, sets us apart from our competitors. We help them revolutionize their businesses, driven by our core values in every interaction, so that each and every employee feels proud to be a part of the winning team of Forcepoint
Essential Functions
- Engage with C-Level within accounts to discuss customers' desired business outcomes
- Regular cadence with Account team to divide and conquer tasks
- Make outbound telephone calls to end users to identify risk through discovery call and roadmap discussions
- Create and maintain success plan for territory
- Provide timely follow up, closure and tracking of all identified action items
- Maintain accurate records within Salesforce and other systems, update relevant information including customer health, risk mitigation plans, activities, opportunities
- Maintain high levels of phone activity, and customer engagements
- Attend external customer meetings and internal meetings with other internal functions as required
- Efficiently engage resources, SE, Channel, Customer Success Organization, Solutions Sales Specialists and Executives as required
- Attend training and develop relevant knowledge, techniques, and skills as appropriate
- Flag up problems and strategy to fix
- Perform other duties and projects as assigned
Education and Experience
- A proven track record of success in managing and developing existing customers
- Experience of working in a sales or Customer Success position in a high-tech organization
- PC literate with knowledge of MS Office applications as a minimum, especially MS Excel
Soft Skills
- Self-driven, results-orientated with a positive outlook and a clear focus on high quality and business profit
- A natural forward planner who critically assesses own performance
- Keen for new experience, responsibility and accountability
- Able to work with others and be a team player
- Demonstrable excellent communication skills
- Able to demonstrate success
- Able to work with minimum supervision
- Grit - the will and ability to get around obstacles with urgency
US Covid-19 Vaccination Policy
In compliance with Executive Order 14042 all Forcepoint US jobs require employees to be fully vaccinated and provide proof of vaccination as a condition of employment. If you are unable to receive the COVID-19 vaccine due to a medical condition or sincerely held religious belief, Forcepoint offers reasonable accommodations unless the accommodation causes Forcepoint or its customers undue hardship or poses a direct threat to the health and safety of others.
Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.
US Covid-19 Vaccination Policy: In compliance with Executive Order 14042, all Forcepoint US jobs require employees to be fully vaccinated and provide proof of vaccination as a condition of employment. If you are unable to receive the COVID-19 vaccine due to a medical condition or sincerely held religious belief, Forcepoint offers reasonable accommodations unless the accommodation causes Forcepoint or its customers undue hardship or poses a direct threat to the health and safety of others.
The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to HumanResources@forcepoint.com
Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Applicants must have the right to work in the location to which you have applied.
