Job Description
For over40 years, Caselle has been providing outstanding software and services to our clients around the country. If you desire rewarding work in a company with great employees, Caselle is a great place to look. If you love jumping into software with a steep and fun learning curve, working with talented individuals who have a passion around software, client happiness, and innovation, this could be the place for you.
DESCRIPTION:
The Business Analyst/Product Designer position works on the design, quality, and usability of Caselle software applications in order to improve customer satisfaction. The Business Analyst position will work closely with a team of Product Owners and developers in a team environment to meet established goals. Daily responsibilities include reviewing and providing solutions for software issues, enhancements and functionality.
RESPONSIBILITIES:
- Works closely with the product owner to provide solutions for our customers and to ensure customer satisfaction with our software applications
- Gather project requirements from various internal and external parties, putting those requirements into user stories for developers to program
- Participate in planning and design discussions
- Write and maintain documentation that includes functional and user requirements to be used during the development and testing process
- Work closely with the development team through the software development cycle
- Works closely with Caselle customers to ensure their needs are being recognized, documented, and met
QUALIFICATIONS:
- Exceptional written and oral communication skills.
- Outstanding organization and project management skills.
- Ability to collect information, analyze needs, and provide a detailed solution to software issues.
- Ability to quickly learn the details of new processes and show an understanding of the desired results.
- Strong personal commitment to quality.
- Team player with an optimistic outlook.
- Familiarity with agile development methodologies and testing experience is a plus, but not required.
Caselle has competitive compensation, an outstanding benefits package that includes; Health, Dental, Vision, 401(k), generous paid time-off, Holiday, Short & Long-Term Disability and work from home options.
Job Posted by ApplicantPro