Boutique Dog Daycare/Grooming Salon Manger with Daycare Duties Needed

We are a high-end, Boutique Dog daycare and grooming salon looking for someone who is reliable, a self-starter, hardworking, go-getter, a multi-tasker, and especially someone who loves animals! The hours for this position would vary, but the hours would vary between Monday-Friday with shifts varying between 8am and 6pm.

Daily tasks include watching the dogs and monitoring the safety and behavior of the group, feed times, cleaning up after the dogs and walking, taking notes, answering the phone, returning messages, sending "report cards" via our software, posting photos/videos on social media, and cleaning at the end of each day. Cleanliness and customer service are extremely important!

Manager duties would include:

- Manage day-to-day operations, including inventory management, sales, and customer service, and staff task management
- Develop and implement strategies to drive sales and increase customer satisfaction.
- Train and supervise staff, providing guidance and support as needed.
- Maintain a clean and organized boutique environment.
- Assist customers with product selection and provide personalized recommendations.
- Process customer transactions accurately and efficiently.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.

Experience:

-Previous experience in a managerial role, and previous experience in pet care or animal handling is required.
- Strong customer service skills with the ability to handle difficult situations professionally.
- Knowledge of kennel operations or pet grooming is advantageous.
- Excellent communication skills, both verbal and written with great customer service skills.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.