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*Relocation assistance is negotiable for the right candidate!*
The Automotive Service Manager is one of the most essential leadership roles within a dealership, and as the Automotive Service Manager for Legends Toyota, you will be joining one of the premier Toyota dealerships of the Midwest!
Legends Toyota is in search of an automotive leader who is values-driven and forward thinking. The Kansas City community has been pivotal in the success of our organization, and we want someone that has the unquestionable drive to help us continue to proudly serve this community and carry on our vision of delivering the mostremarkable employee and guest experience!
Opportunity is knocking! Are you ready to answer!??!?
Your Purpose as an Automotive Service Manager:
- Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
- Handling guest complaints or concerns quickly and professionally to maintain good guest relationships and ensure repeat guests.
- Monitoring department issues and client complaints to create methods to lessen recurring issues.
- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
- Auditing work and guest service to ensure the company's high standards, efficiency, and productivity goals are met.
- Maintaining strong relationships with manufacturers, dealers, and sales representatives.
Your Well-Being:
- Competitive Pay: Commensurate with experience!
- Relocation Assistance: Negotiable for the right candidate!
- Wide-Ranging Benefits Offering: Medical, Dental, and Vision plans | Flexible Vacation and Sick Leave available Day 1 | Paid Parental Leave | 401(K) w/ Match | HSA and FSA options | Life, Pet, Legal, and Identity Protection Insurance
- Flexible Work Schedule!
- Comprehensive training and development!
- Extensive Employee Discounts: vehicle purchases, parts, servicing, hotels, and travel
- Employee Assistance Program
- Eight (8) Paid Holidays
Key Mindsets and Skillsets:
- Strong automotive industry knowledge including best practices and modern approaches to service management.
- Well-established leadership experience with a dynamic approach in continually developing a strong, growth-minded automotive service team.
- Exemplary problem-solving skills and the ability to implement innovative resolutions to keep our guests satisfied.
- Superb communication and collaboration capabilities to develop and maintain mutually beneficial partnerships with internal and external stakeholders.
- A team-first perspective and a win together attitude.
- An innate desire to help others in all ways possible.
- Dedicated to creating meaningful outcomes in everything you do.
- Welcomes difference by seeking, listening, and learning from diverse perspectives.
- Authentically communicates with transparency, empathy, and kindness.
- Forever curious and motivated by a passion for continuous improvement.
Legends Toyota
Since we opened our doors in 2008, Legends Toyota has been providing Kansas City area drivers with a high-quality inventory of new Toyota vehicles, as well as an excellent and affordable selection of used and certified pre-owned models. As a member of Baxter Auto Group, we’re an extension of an automotive tradition that goes back nearly 60 years.
Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate based on race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodations for qualified individuals with disabilities. If you are unable or limited in your ability to apply because of a disability, please contact us at (531) 365-3165, option #1 to request an accommodation.
