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Form of workJob Description
CRM Administrator Assistant
The Safford Automotive Group is looking for a qualified candidate to assist the CRM Administrator in maintaining the CRM systems for 26 dealerships. This is a great opportunity for a previous Sales BDC Manager or Representative, Sales Consultant, or Internet Sales Consultant looking for better hours (no nights or weekends) while staying in the automotive industry.
Duties / Responsibilities
- Daily audits of the sales CRM (Elead and VinSolutions) to ensure proper follow up of sales leads and overall usage of the CRM (texts, emails, call tracking, appointments, notes, showroom visits)
- Able to identify areas of missed opportunity
- Updates to CRM to include general setup, sales processes, and templates
- Create and maintain weekly and monthly reports
- New user setup and removal
- CRM training for new users
- Other tasks as assigned
Requirements & Experience
- Prior automotive dealership sales (Sales floor, BDC, etc.) experience preferred
- Must understand the basic sales lead process / follow up
- Must report in person each day (Monday - Friday) to Springfield, VA location - this is NOT a remote position
Benefits
- Hours are 9am to 5pm Monday - Friday
- No holidays, nights, or weekends
- Holiday and vacation pay
- No customer communication
- Full health benefits (medical, dental, vision)
- Life Insurance
Safford Automotive Group currently operates twenty-six locations across Virginia and Maryland representing fifteen automotive manufacturers. We also operate five state-of-the-art collision facilities. Our stores are highly involved in their local communities and pledge to provide outstanding customer experiences for all of their customers.
