Auto Body Estimator

Abra Auto Body and Glass is looking for an experienced Estimator to join our team. This is an exceptional opportunity for a qualified, meticulous, quality-minded estimator who is looking to find a permanent home in their career field.

Responsibilities:

• Inspect vehicles for damages and evaluate using visual inspection, road tests and information provided by the customer
• Evaluate necessity and cost of repairs
• Communicate with insurance after reviewing damage
• Meet with customers to discuss damages, repair process and timeline and costs
• Create accurate estimates that detail repair and labor costs
• Place work orders detailing part replacements and repairs and enter into our work management system
• Maintain communication with customer and be available to answer questions throughout the repair process
• Keep record of repair details and complete necessary paperwork
• Effectively manage multiple repairs simultaneously
• Implement an effective quality check process by inspecting repaired vehicles and ensuring the repair is up to standard
• Complete final paperwork and payment with customer
• Always provide exceptional customer service and create ongoing relationships with customers

Requirements:

• Estimating experience preferred
• I-Car/ASE certification(s) preferred
• Understanding of the repair process, parts usage, and collision industry
• Customer support/success experience or experience as a client service representative
• Excellent writing and grammar skills
• Ability to multitask, prioritize, and manage time effectively
• Clean DMV record and current Driver’s License

Benefits Available:  

•  Health Insurance (Including Wellness Benefit) 
•  Dental and Vision Insurance 
•  Life Insurance
•  401(k) with company matching after one year of service 
•  Section 125 FLEX Account 
•  EAP - Employee Assistance Program through Avera 
•  Paid Vacation, Holiday, and Personal Time 
•  Discounts on vehicles, service & parts – including immediate family members