Associate Quote Representative - Hardware

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
YOU
As an Associate Quote Representative, you will provide timely and accurate information to customers, Inside Sales and Field Sales Departments in relation to the quoting processes. This will be accomplished by processing quotes by coordinating with customer, sales force, engineering, production, and other branches. Additional responsibilities may include any reasonable functions warranted to satisfy this requirement.
WHAT YOU'LL BE DOING (% of Time)
Facilitate, input, and process quote requests from customers, field sales and inside sales. Quotes will cover all product lines including, but not limited to: job quotes, select quotes, special non-catalogs, fastener quotes, and anchor quotes. (65%)
Continually and actively work to improve current systems and procedures. (15%)
Answer queue calls along with their direct line calls while processing quotes into the SAP system. (10%)
Proper upkeep of paper and electronic filing systems following approved procedures to properly track quote status. (5%)
Keep up-to-date with all required trainings and maintain a product knowledge level which enables employee to respond to questions. (5%)
DESIRED SKILLS AND EXPERIENCE
If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:

• High school diploma or equivalent required
• Bachelor's degree preferred
• 2 years related experience.
• Construction industry knowledge a plus.
• Teamwork: Employees will maintain a teamwork approach to their duties in dealing with all SST departments and staff.
• Mathematical Reasoning: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Analysis/Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Analyze historical job and pricing data.
• Communication Proficiency: Ability to write routine reports and correspondence. Must possess excellent verbal and written communication skills. Required is the ability to handle calls and conversations with customers and other employees in a friendly, professional manner.
• Computer Proficiency: Will require the use of computers at close range up to 8 hours per day. Must possess a working knowledge of any computer programs used in the execution of their responsibilities. This includes but is not limited to: Excel, Word, Blue Screen Programs, SAP, Smartsheet, , etc.
• Customer Focus: Ability to constantly readjust priorities to respond to pressing and changing client demands.
• Attention to detail: Ability to achieve thoroughness and accuracy when accomplishing a task. Ability to diligently attend to details and pursue quality work.
• Attendance: Regular reliable punctual attendance is essential because of limited staffing resources.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORK ENVIRONMENT
This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.
Travel
This position does not require travel.
Work Status & Location
This full-time, non-exempt position is located in Riverside, CA.
Relocation
Relocation is not available for this position.
Pay
$19.33 - $24.18 / Hourly
REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.
Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, marijuana/THC, phencyclidine, and opiates.
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