Associate Chief Nursing Officer - Tufts Medical Center

It takes a lot of very smart, hard-working, and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center, and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees.

The Associate Chief Nursing Officer for Inpatient Capacity Optimization and Clinical Operations is accountable for leading capacity management, patient access, care progression and care transitions. The ACNO, Inpatient Capacity Optimization and Clinical Operations works under the direction of the CNO and in partnership with key stakeholders to plan, development, coordinate, implement and evaluate care delivery to support positive patient outcomes for medical center capacity flow, access to services, care/programs, and transitions of care. The ACNO, Inpatient Capacity Optimization and Clinical Operations uses evidence-based practice, research, innovation, and regulatory governance to facilitate positive patient outcomes.

Reports to the Chief Nursing Officer and Sr. VP of Patient Care Services and acts on behalf of the CNO, Senior Vice President in her/his absence as assigned. Works within the strategic vision of the CNO and works to ensure the effective coordination of human, fiscal and material resources across all aspects of the service line(s). The direct reports include but are not limited to departments of Center for Patient Placement, Case Management, Social Work Services, and Interpreter Services. The ACNO, Inpatient Capacity Optimization and Clinical Operations embraces a system approach for all areas of accountability.

The ACNO, Inpatient Capacity Optimization and Clinical Operations is accountable for developing, leading, and executing medical center processes and systems in step with the health system priorities while supporting daily operations and performance. The position participates with the Chief Nursing Officer and Senior Vice President in strategic planning, goal setting, program development and establishment of outcomes and methods of measurement.

Principal Duties and Responsibilities:

• Serves as the nursing leader within outlined key areas of responsibility and acts on behalf of the CNO when indicated.
• Models the values of the health system consistently in alignment with the strategic priorities and vision.
• Collaborates with administrative and clinical colleagues in strategic planning and the development and evaluation of business plans, clinical programs, and services.
• Works together with the directors to provide strategic and operational leadership for Case Management, Center for Patient Placement, Interpreter Services and Social Work departments and other clinical and non-clinical areas.
• Leads alignment with strategy and vision for department, medical center and system performance on patient access, capacity management, length of stay (LOS), care transitions and care progression.
• Recruits, selects, assigns, and supervises departmental staff, and leadership team.
• Works in full collaboration with ACNOs, MDs and all leaders with a goal of excellence in care progression.
• Builds, maintains, and leads staff and departments for adept, caring and efficient patient cases through care progression and transitions to achieve the best patient care outcomes and financial performance.
• Stays current with care progression through the continuum, capacity management, patient flow and access.
• Works collaboratively and effectively with all members of the key team to understand and implement improvement initiatives promoting safe and efficient care leading to LOS within targets.

QUALIFICATIONS:

Education and Experience:

• Master's degree in nursing or PhD in health-related field.

• Registered Nurse Progressive leadership experience at the managerial and director level. Minimum of 5 years of nurse leadership experience with demonstrated outcomes required.

License:

• Current Commonwealth of Massachusetts Registered Nurse License.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

All your information will be kept confidential according to EEO guidelines.