Assistant Site Manager

The Assistant Site Manager is responsible for ensuring the Guard III and Guard II supervisors, and Guard I guard adheres to Deployed Services Security (DSS) standards as well as those of our customers at worksites. This includes, but is not limited to, leading their security officers and subordinate supervisors in carrying out the plan for each day, as directed by superior officers. They oversee operational results and improve standard operating procedures accordingly.

Essential Functions:

In addition to providing physical security, this role will participate in Deployed Services, LLC's G.E.T. principals. Greet, Engage and Thank individuals for their business or patronizing the location. These duties include:

• Authorizes overtime, leave, and training requests; prepares work schedules; establishes and evaluates goals and objectives; directs and focuses staffing
• Subject to the direction and control of the captain, assumes the role as the second officer in charge of the Department/Site. In this capacity, working through the Sergeants/Officers, he/she has direct control over all members and employees
• Possesses full line authority, as well as staff authority, and assumes the powers, duties, and responsibilities of the captain in their absence
• Trains and develops subordinates, evaluates subordinates and completes performance appraisals, reviews subordinate supervisor appraisals of officers and staff
• Establishes guidelines for the subordinate supervisors on inspection of facilities, equipment, and personnel; establishes protocol guidelines; oversees that a proper inventory control in the department is maintained; sets short-term objectives and goals in the division
• Identifies operational and administrative deficiencies and recommends changes; makes recommendation to the captain concerning a wide range of policy and procedure issues for a more efficient operation
• Responds to client and customer complaints regarding subordinates or complaints of general service on goals/objectives; investigates all complaints against officers and services offered by the department; investigates internal affairs complaints as needed
• Maintains liaison between administration and operations
• In all cases of infractions by members of the department, prepares a written report with full supporting details of incidents with recommendations to the captain
• Effectively supervises and recommends the hiring, discharge, assignment, evaluation, discipline, and adjustment of grievances of subordinate department employees
• Responds to serious or complex incidents; monitors action of the staff; authorizes request for specialized units to be called to a scene; assists in investigations, interviews, and interrogations
• Reports immediately to the captain of any incidents of serious importance or concern
• Provides for the correct and timely completion of all administrative matters concerning members under command; completes written reports concerning daily activities, staff requests, and various projects
• Ensures that the department properly coordinates its activities with other units and agencies
• Prepares written reports, forms, and other paperwork as required; submits a report of all unusual/serious incidents
• Assist with preparation of the department budget in both the planning and implementation stages; monitors project implementation for budget control; identifies need for manpower and other resources
• A Lieutenant in DSS must have exceptional organizational and leadership skills to effectively guide security officers, including non-commissioned officers. Good written and verbal communication skills are important so a new lieutenant can draft reports and official letters throughout the command and request the appropriate assistance when necessary.

Knowledge and Skills:

• Must have demonstrated ability to interact cordially and communicate with the public
• Must be warm, engaging, charismatic; and possess a natural ability to develop rapport with others
• Must practice good judgment and demonstrate a high level of integrity
• Must be proactive; take initiative with minimal supervision
• Must be resourceful; think critically and finds solutions even without the obvious resources
• Must be able to navigate challenging situations while remaining positive
• Computer knowledge of Microsoft software products

Education and Experience:

• High School diploma (or equivalent)
• Must be able to stand, walk and sit for entire shift, showing strong command presence
• Must be able to read, speak and write English
• Must be able to operate radio or telephone equipment and/or console monitors

• Must possess and maintain a State Licensed Unarmed Security Guard Card / License Non-Commissioned.

• Must complete internal supervisor program and have a full BI clearance. At least 1 year of security experience; to include some supervisor knowledge and experience (preferred but not required.)
• Must be able to provide a DD214 discharge document with discharge status indicated if prior military (No dishonorable discharges)
• Must have resided in the continental U.S. the last 3 consecutive years (full time)

• Must be able to travel within the Continental United States (CONUS).
• Must pass a drug test, motor vehicle record check, a background check, after accepting a conditional offer of employment.

AAP/EEO Statement

Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.