Assistant Manager, Ocean Carrier Service - Tacoma, Wa

Job Details

Job Location
Tacoma Port - Tacoma, WA

Position Type
Full Time

Education Level
4 Year Degree

Travel Percentage
Up to 30%

Job Shift
1st

Job Category
Freight Forwarding

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Assistant Manager, Ocean Carrier Services position will manage outbound and inbound vessel operations on U.S. West Coast and Canada. The position will be responsible for coordination to the vessel operations before arriving and after departing the area, as needed. The position further manages support functions to the operations such as Maritime Service Suppliers and Regulatory compliance matters.

Responsibilities

• Establish Base Operations Schedules
  • Oversee operations requirements of all commercial contracts
  • Oversee and review established service procedures (correct when needed)
  • Create vessel schedules based on known criteria and distribute to all necessary parties
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency
  • Set goals and deadlines for the department
  • Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements
  • Prepare staff work schedules and assign specific duties
  • Implement schedule or policy changes for transportation services
  • Direct investigations to verify and resolve customer or shipper complaints
• Develop & Implement Working Plans
  • Advance schedules into detailed working plans based on vessel, port, and cargo characteristics and constraints
  • Communicate back and forth with vessels, port personnel, and commercial entities to make detailed working program for the vessel
  • Monitor results and adjust schedules as needed
• Business Development
  • Review established Maritime Service performance
  • Seek improvements, alternates, or create new possibilities for Maritime Services
  • Study possibilities for improving supplier performance
  • Report results and make recommendations
  • Utilize an objective measuring system to review supplier performance in the area if use
• Compliance
  • Keep awareness to regulatory requirements
  • Proactively ensure all operational matters are considered with compliance to regulatory requirements
  • Train fellow employees on established and new compliance matters, as needed
  • Monitor activities of individuals to ensure safety or compliance with rules
• Other Duties as Assigned

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Excellent written and verbal communication skills
• Proficient PC skills - Outlook, Word, Excel, and PowerPoint
• Database Management System experience highly preferred
• Strong ability to identify and correct errors
• Detail oriented with ability to work in deadline-driven environment
• Knowledge of business and management principles in strategic planning
• Proven ability to lead cross-functional teams in fast paced environment

Education & Experience

• Bachelors Degree is Required
• Six (6) - Nine (9) Years of Experience in Ocean Carrier Services, Vessel Operations, and/or Port Operations Required
• Seven (7) - Eleven (11) Years of Related Experience in Ocean Carrier Services, Vessel Operations, and/or Port Operations Preferred
• One (1) - Three (3) Years of Supervisory Experience Required
• Specialized Trade Training Preferred
• HAZMAT Training Certificate Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 20lbs
• Carry up to 20lbs
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure.
• Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.