Assistant Director Of Property Operations

SUMMARY

The Grand Sierra Resort Facilities Department is seeking a talented and qualified individual to serve as Assistant Director of Facilities. The Facilities Assistant Director is responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the property's continuing effort to deliver outstanding guest service and financial profitability. This individual will maintain the entire facility, including all physical, mechanical, and electrical structures, HVAC systems and related equipment in accordance with energy conservation and preventative maintenance programs; ensure the upkeep of the guest areas to maintain an attractive resort hotel casino; manage all rehabilitation, expansion, and special projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to, the following (other duties may be assigned):

Oversee the functionality and safety of the facility, including, but not limited to, the Central Plant, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds, pools, hot tubs according to federal, state, and local regulations.

Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system (CMMS HotSoS/Amadeus).

Oversee and maintain required documentation for energy management, conservation, and preventive maintenance programs.

Conduct facility inspections.

Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting, and complying with contractor bidding standards.

Obtain required licenses and permits to ensure full compliance with codes, regulations, and safety standards.

Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting, and forecasting, as well as ensure adherence to federal, state, and local standards.

Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations; and delivering recognition and reward.

Complete monthly and annual budgeting for the department.

Provide direct supervision of all ongoing jobs and daily engineering activity.

Organize the Facilities department including the selection of supervisory personnel and all other department staff. Monitor job functions and performance standards of the maintenance crew and coordinate shop and field activities to ensure compliance with stated projects.

Keep appropriate staffing levels according to business needs. Control the application of direct/indirect maintenance costs, budgets, department, and unit costs. Approve all purchase requisitions for time and material expenditure and projects. Review the status of projects to make certain costs stay within the budgeted limit. Adhere to all corporate purchasing policies and controls.

Ensure the retention of all reports, contracts, logbooks, energy data, pertinent records, etc. that are generated by the department.

Supervise the preparation of projects and related duties such as estimates, drawings, designs, scheduling, and bills for materials (Cost summaries, equipment, and material specifications, etc.).

Assign and verify all routine maintenance for GSR property. Conduct walk-throughs to visually assess the safe and efficient maintenance and operation of the physical structure(s) of the property (all mechanical, electrical, HVAC systems, and other related equipment).

Review, produce and distribute memos and correspondence to communicate pertinent information to staff. Answer all correspondence in a timely manner.

Prepare and organize presentations and reports for various meetings.

Interview and train team members. Interview, hire, discipline, terminate, counsel, assign work and monitor team members and their performance to ensure company guidelines are followed.

Make constant contact with both internal and external customers to provide optimal guest service. This includes contact with various departments to provide/obtain pertinent information needed to ensure proper guest service is provided. Keep department heads aware, on a regular basis, of the overall condition of building structure(s), related systems, and equipment. Offer prudent cost-effective proposals for maintaining same.

Maintain effective energy management and preventive maintenance programs using CMMS.

Respond to accident scenes, emergency calls (fire, smoke, water etc.). Act as a maintenance representative for Facilities department.

Ensure that all safety procedures are followed to include, but not limited to; lock-out-tag-out procedures, hot work permits, fire watch, etc. Learn, understand, and apply all codes including, but not limited to, building, fire and health department.

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules that reflect the business needs of GSR.

KNOWLEDGE/SKILLS/ABILITIES

To perform this job successfully, an individual must have a history of performing each essential responsibility satisfactorily.

Minimum 2 years in a facilities maintenance management role (Chief Engineer or Facilities Manager)

Must have minimum of 5 years' experience as general building maintenance engineer, Casino Hotel Resort experience preferred.

Operate Personal Computer Smart handheld devices (to access & input information using Microsoft Excel & Word, CMMS HotSoS et.al.), copy machine, to perform job functions.

Operate aerial lift equipment; have Forklift certification or be able to obtain one.

Has or has had an active CPO certificate.

Journeyman level experience: two of the following trades preferred -- Refrigeration, Electrical, Finish Carpentry, Plumbing, HVAC, building automation controls, General Contractors license or other state recognized classification.

Read and interpret building plans/blueprints.

Central Plant operation experience: Steam and Pneumatics experience preferred.

Can act independently while drawing conclusions from written and computer-generated materials.

Provide clear direction, instruction, and guidance to subordinates and guests. Must be able to listen and respond to guest inquiries in a positive and professional manner.

Collect information and solve customer concerns promptly and efficiently.

Ability to read, write, speak, and understand the English language to complete reports, correspondence and communicate with guests, subordinates, and supervisors.

Remain alert throughout the duration of the shift and remain calm during emergency situations.

Must possess sufficient mathematical skills needed to complete schedules, forecasts, and budgets.

Ability to operate in a confined space (i.e., hotel elevators). Ability to work in unfavorable conditions which can occasionally be hot, cold, or noisy.

SAFETY & REGULATIONS:

Provide a safe environment for customers and team members. Report emergencies to proper authorities.

Report all suspicious persons or activities and hazardous conditions to supervisor, security, or safety personnel.

Provide instruction and/or guidance for guest/team member safety in fire and/or emergency situations.

Abide by all State, federal and corporate liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift, move, and/or carry items weighing up to 75 lbs., on an occasional basis.

Sit, stand, walk, bend (at neck & waist), climb, crawl, reach (above & below shoulder level), kneel, push/pull, twist (at neck and waist), and squat for duration of shift, walking 2-4 miles during an 8-hour shift. Simple/power grasping, repetitive use of the hands and fine hand manipulation is required to complete essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the team member is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.