Asset Management Specialist

JOB SUMMARY:
Screens new housing applicants for eligibility and assigns housing units based on household composition, income, and other factors based on established guidelines under HUD and GDPM rules and regulations.
Investigates and verifies factors that are necessary to establish the eligibility of residents for continued public housing occupancy. Verifies resident income. Prepares HUD reporting.
ESSENTIAL JOB FUNCTIONS:
Under the general supervision of the Asset Manager:
1. Interviews and screens new public housing applicants and verifies information provided in order to accurately determine eligibility for public housing and/or eligibility for continued public housing.
2. Assigns applicants to available housing units based on established guidelines and criteria.
3. Schedules applicant appointments and site viewings with applicants and site manager.
4. Maintains complete and accurate files and records of applicants, occupied housing units, resident information, recalculations performed, and correspondence, in accordance with GDPM policies and procedures.
5. Meets with residents, completes annual and interim recertification calculations in an accurate and timely manner, and reviews findings with residents.
6. Leads and conducts recertification training and briefing meetings for residents.
7. Compiles data concerning household makeup and income, and investigates and/or verifies family income and sources to establish the eligibility of residents and applicants for continued public housing occupancy
8. Calculates retroactive rent charges or credits where necessary; refers fraud cases to Asset Manager for eviction.
9. Makes appointments with and communicates notifications to residents in a timely manner and in accordance with HUD and Authority policies and procedures.
10. Assures that applicable local, state, and federal laws and HUD and GDPM public housing policies and regulations are followed at all times.
11. Provides customer service to residents, applicants, and the public by:
a. answering and returning phone calls in a courteous and timely manner;
b. assisting applicants and residents by answering questions and providing accurate information on DMHA programs and services;
c. preparing leasing packages;
d. preparing rent statement;
12. Represents GDPM in contacts and coordination of services with various social service agencies.
13. Prepares and completes HUD forms for submission.
14. Performs other tasks as directed by the Asset Manager.
SUPERVISORY RESPONSIBILITIES:
None.
WORK ENVIRONMENT:
Normally a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, but also includes occasional outside local travel, including occasional exposure to heat, cold, inclement weather and environmental hazards such as dust, fumes, mold, and vapors.
QUALIFICATIONS AND REQUIREMENTS:
The incumbent must:
1. Hold a minimum of an Associate’s degree from an accredited institution, including training in business math, and one to three years of related experience.
2. Hold (or obtain) Rent Calculation Certification.
3. Hold (or obtain) and maintain knowledge of HUD Recertification requirements and regulations.
4. Hold a valid Ohio drivers license.
5. Have proficiency in Microsoft Office applications.
6. Be able to communicate clearly and precisely, both orally and in writing.
7. Be able to meet the following physical requirements with or without reasonable accommodation:
a. Use hands to manipulate, handle, feel, and control items or equipment;
b. Reach with hands and arms;
c. Talk and hear;
d. See and be able to read, write, and interpret text, spreadsheet, and graphical documents;
e. Occasionally lift and move objects weighing up to 15 pounds.
The functions, qualifications, responsibilities, and requirements listed above represent the essential functions of the job, which the incumbent must be able to perform either with or without reasonable accommodation.
Other Duties
Please note – this job description is not designed to cover or contain a comprehensive listing of essential activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The outline of responsibilities given above may vary without materially changing either the job classification and/or pay.