Aquatics Receptionist

We are seeking a highly organized and detail-oriented Aquatics Receptionist to join our team. As the first point of contact for our pool members, the Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations. If you have strong communication skills, exceptional organizational abilities, and a friendly demeanor, we would love to hear from you. This job is seasonal from May through September.

Responsibilities:

- Greet and welcome club members and guests in a professional and friendly manner

- Check in and charge member accounts for all guest fees and rentals

- Communicate policies and pool rules to club members

- Answer and direct phone calls to appropriate individuals

- Schedule swim lesson appointments and maintain swim instructor calendars

- Monitor and update club website and schedule for any changes or cancellations

- Serve as point of sale for the facility with swim lessons, guest fees, and merchandise sales

- Assist with lap lane and cabana reservations

- Create daily calendars and schedules for the pool facility

- Maintain a clean and organized reception area

Skills:

- Excellent proofreading skills to ensure accurate written communication

- Proficient in data entry with a high level of accuracy

- Previous experience as a receptionist or in a similar role is preferred

- Strong office management skills, including file organization and record keeping

- Ability to manage calendars effectively and prioritize tasks

- Exceptional customer service skills

- The ability to handle inquiries professionally and efficiently

Job Types: Part-time, Temporary

Pay: $14.00 - $17.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Morning shift

Work Location: In person