Administrative Assistant

JOB SUMMARY:

The Administrative Assistant will complete administrative tasks required to successfully implement programming at Starting Point. Reporting to the Vice President of Provider Services, the program assistant will be responsible for data entry, maintenance, and reporting; communications and reception support; scheduling; and tracking expenses.

Duties and Responsibilities

• Provides customer service to providers and other incoming business.
• Develops calendars for training programs and other activities, as needed, for internal communications purposes.
• Enters and edits data and information on services such as training and other services. Implements review of data in databases.
• Creates spreadsheets, letters, database tables, and other documents, as needed.
• Tracks, manages, and reconciles expenses on behalf of team leads.
• Books travel, conferences, and other logistics for provider services team and others.
• Plans, organizes, participates in, and records meetings, conferences, seminars, and other events to provide and/or receive information relevant to work assignments and programs. Joins teams for implementation of such events as needed.
• Assists and/or prepares graphic presentations to improve information sharing and comprehension.
• Organizes, maintains, updates, and tracks files and SharePoint documents to ensure accuracy and completeness.
• Key point person for timely response to incoming messages, scheduling requests, or similar projects.
• Ability to organize, plan and manage own work effectively to meet deadlines.
• Schedules meetings and arranges meeting accommodations.
• Other related duties as needed.

Qualifications

Highly qualified applicants will have at least an Associate Degree in clerical work, data, or related field; ideally, two years of related experience; and detailed knowledge and comfort with Microsoft Office products—especially Excel, Word, PowerPoint, Outlook, and Teams. One must also be a quick study of new database systems. Candidates should be excellent communicators, including high marks for teamwork and collaboration. Strong candidates also possess a great deal of attention to detail and are curious about how to improve processes.

Additional desirable qualities include:

• Highly collaborative style; experience developing and implementing new programs and initiatives.
• A strong track record as an implementer who thrives on working on various key projects concurrently.
• Takes initiative and works proactively to address challenges or needs in the community.
• Strong verbal and written communication skills.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Clerical: 3 years (Preferred)

Work Location: Hybrid remote in Cleveland, OH 44103