AddressJob Description
Administrative Assistant- Pain Medicine
Temp to hire
8:00am-4:30pm
M-F
Full Time
Epic experience
Prior Authorization Experience
Job Description:
• Schedule appointments for new and return patients.
• Greet patients in a warm, welcoming and respectful manner.
• Obtain and verify patient demographic & fiscal information.
• Verify if active referral is in the system if the appointment requires one.
• Meet eReferral scheduling expectations set by the Hospital.
• Ensure accuracy of all new patient records and testing associated with appointments.
• Perform other duties and tasks as requested by Manager/Supervisor to ensure the efficient overall performance of the Pain Center.
• Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
• Follow HIPAA guidelines for the management of patient privacy and confidentiality.
• Other duties, as assigned
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
(MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
• Excellent customer service skills.
• Ability to prioritize work load when processing referrals and authorization requests per guidelines and within specified turn around timeframes.
• Ability to process high volume of requests with a 95% or greater accuracy rate.
• Effective collaborative skills.
• Strong oral and written communication skills.
• A strong working knowledge of Microsoft Office products.
