Administrative Assistant 2 - Full Time Honolulu

Program: Voluntary Case Management Program

Position Type: Full Time, Nonexempt

Location: Honolulu, Hawaii

Do possess strong organizational ability and effective time management skills? Are you a team player who enjoys working in a fast-paced office environment? Are you looking for a more meaningful and rewarding career opportunity with an organization whose mission is creating safe and promising futures for children and families in Hawaii? Parents And Children Together promotes meaningful and healthy relationships between parents and children, while creating support systems that empower people who often have nowhere else to turn. Our community-based services have grown into a multi-faceted organization with over 400 employees on Oahu, Kauai, Maui, Molokai, Lanai and the Island of Hawaii. We are currently seeking a highly organized, detail orientated and self-motivated Administrative Assistant 2 to join our team!

The Administrative Assistant (AA) II provides administrative and clerical support to the Program Director, Supervisors, and the staff of the Voluntary Case Management Program. This position communicates with external and internal referral sources by accepting and processing all in-coming referral paperwork as well as all administrative duties needed to maintain an accurate and organized client record. This position will be assigned to assist specific programs as designated by the Program Director. This position is under the direct supervision of the Program Director.

Our successful candidate will:

• Perform clerical duties such as word processing including report reporting, correspondence, telephone and in-person reception, filing, data entry, record maintenance, faxing, and timely and accurate data entry into PACT’s eHana and/or assigned program’s data systems (i.e. ETO for DOH program).
• Maintains confidentiality and tracks family files and family related information such as immunization records and medical home; responds to calls from referred clients; explains the scope of service and/or the waitlist process; calls clients to cancel visits when necessary; and documents client contact in the client record.
• Accepts and processes all incoming referral paperwork from assigned program in preparation for the Program Supervisors’ review and assignment to Home Visitors. Works in conjunction with assigned Program Supervisors to identify, collect, and input all data needed for funder reports.
• Maintains client files from intake to discharge, including the insertion of external documents; providing information to funders as requested; and ensuring completeness of the client file at the end of service.
• Develops office procedures and forms as needed, orders and maintains office supplies and coordinates the repair of office equipment.

Education / Training:

• High school diploma or equivalent required.
• Two (2) years experience in clerical or data entry position required.

Other

• Possesses and maintains a valid driver’s license and daily access to an automobile.
• Possesses and maintains proof of no-fault insurance.

We offer exceptional benefits that your entire family can enjoy! These benefits include, but not limited to:

• A comprehensive medical and dental plan including vision and prescription coverage

• 21 Paid Vacation Days, 12 Paid Sick Days including 5 Paid Personal Days, and 14 Paid Holidays

• 401(k) Retirement Savings Plan with up to a 4% employer match

• Flexible and supportive work environment

• Credit Union Membership, Pet Insurance, Aflac, and much more!

PACT is an Equal Employment Opportunity Employer who is committed to cultivating and preserving a culture of diversity, inclusion and connectedness. We prioritize and invest in employee development and wellness, creating opportunities for all to learn, grow, and realize their full potential in a healthy and flexible work environment. PACT maintains an atmosphere of collaborative decision-making, communication, and openness within and across our programs to provide the high-quality services in support of our mission. At PACT, you can make a difference working with families and communities throughout the Hawaiian islands.

Apply today to join a team whose mission is to build and create safe and promising futures for children and families right here in our own community!