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Form of workJob Description
Position Description:
The Pre-Op Account Manager is responsible for maintaining and growing sales of the Surgical Preoperative Portfolio products and services; will also provide product and service education to facilitate technology adoption.
Position Responsibilities
- Contract Execution
- Business reviews
- Alignment with strategic sales teams on key IDNs
- Contract compliance management
- Required to maintain an up-to-date business plan detailing strategy to maintain and grow business.
- Attend and support local and regional conferences.
- Seek, develop, and maintain relationships with key contacts in strategic accounts.
- Demonstrates thorough knowledge and understanding of relevant clinical education and training, products, and services.
- Participates in or leads pre-sales support, assessment and evaluation of new products and services.
- Participates in or leads the post-sales assessment, design, implementation and monitoring of new products and services.
- Develops, plans and manages customer training programs.
- Serves as lead consultant and resource to internal and external customers.
- Makes recommendations that will drive customer acceptance and utilization of new products and services.
- Identifies and communicates opportunities for product improvement using direct customer feedback.
- Participate and manage customer assessments and assist in developing plan for customer process standardization.
- Assist with field and/or classroom training of new Pre-Op Account Managers.
Basic Qualifications
- Bachelor's degree required. Advanced degree preferred.
- 2+ years of relevant Sales/Account Management/Customer Success experience preferred.
- Expertise with Microsoft Office including PowerPoint, Excel and Outlook
- Strong interpersonal, communication, organizational and planning skills.
- Travel – Approximately 60-75% of work time will be spent traveling, including overnight.
- May be required to travel (including overnights) outside of territory to cover National priorities.
- Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet companies auto safety standards.
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