Address
Form of workDUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
BusinessDevelopment:
Builds credible and personalized relationships at multiple levels across functional departments within the customer supplychain
Leverages networkSMEsto collaborate on the solution and pipeline development of product, mode, or service lineopportunities
Conducts regular business reviews as needed by the account to uncover new opportunities for growth, increase sales, and retain and grow thebusiness
Proactively manages customer pricing strategy by leveraging internal tech,tools,andSMEs
Expands market share by driving a qualification process with an active opportunity pipeline in Atmosphere
Communication plan to provide timely and relevant updates on the market and CHR
Customer Experience:
Creates and manages to AccountSOP
Acts as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization ofresources
Manages to customer performance expectations by ensuring quality execution against collaborating with internal partners to identify and resolve issues in a timelymanner
Accountable to customer feedback, inclusive but not limited to NPS survey corrective response actionplanning
Participates in account implementation and transition from salesteam
Efficiency&Financial Accountability:
Proactive reviews of financial results, volume, and service performance reports and reacts appropriately to create efficiencies and drive continuousimprovement
Accountable to adopt and apply new tools and processes that improve overallworkflow
Regularly reviews AR dashboard and ensures timely action is taken withcustomers
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
High School Diploma or GED
Ability to travel 50-70%
Preferred:
Bachelor's Degree from an accredited college or university
Passion for sales and building customer relationships
Attention to detail and strong analytical skills
Strong written, verbal, and presentation communication skills, including the ability to persuade, motivate and influence others
Ability to define, develop and document business processes and procedures
Driven, enthusiastic, persistent, confident, highly motivated and results focused
Values a diverse and inclusive work environment
Disclaimer:
- This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.
Equal Opportunity and Affirmative Action Employer
- C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.
Compensation Range
$21.44 - $44.62Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE page.
Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.
As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul 2021. And we're not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.
Education: From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world's largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.Employment Type: Full time
