Job Description
Job Summary
- The Company’s Experience Design team is seeking a Senior Business Analyst.
- Through a strategic business lens, this role will be responsible to support the Experience Design Director and design project intake, discovery, current state process mapping, ROI reporting, strategy development, roadmap prioritization, industry research, and vendor resource onboarding/planning. Further, the Analyst will develop collection of documentation, the dissemination of high-level requirements, use cases, and user stories associated with prioritized projects.
- As part of the project discovery and intake responsibilities, the analyst will work with other analytics and project teams to evaluate and document the available data surrounding, market analysis, and customer experience interactions or process gaps.
- Additionally, this role will support scope development and the downstream decomposition of high-level requirements into logical end-to-end user stories for iterative delivery via Jira or similar repositories. Supporting the Experience Design Director, this resource will act as a skilled, and friendly negotiator building bridges for stakeholder collaboration.
- By employing industry best practices, the business analyst is expected to develop models for cross-functional collaboration between internal and external stakeholders and partners.
- The business analyst is responsible for capturing the fundamental scope and proposed ROI to manage iterative backlog grooming, organizational priorities, and critical path deliverables that yield impactful implementations.
Education
- Bachelor's Degree in Business
- Project Management - PMP Certification, with Design/Agency experience, a plus
- Business Process Management - BPM Certification, a plus
Skills
- At least 8 to 10 years of related working experience in the business analysis discipline. Also, experience working with business process reengineering, and product analysis.
- Business Requirements Documentation and Quantitative Industry-based MVP analysis
- Roadmap Prioritization Management, Grooming
- Business Analysis and Competitive Gap Analysis
- Data Analytics - Quantitative and Qualitative
- Flow Documentation
- Stakeholder Relations
- Technology Transformations Program Coordination
- User Experience Documentation
- Data Mining, Synthesis, and Executive Summations/Readouts
- Backlog Development, and Grooming
- Digital Product Management Support
- Product Launch Support
- Cross-Functional Team Collaboration/Negotiation
- Process Mapping
- Release Management
- Analytics Visualization
- Personalization Strategies
- Process Analysis and Reengineering
- Brand and Product Strategic Analysis
- Product innovation frameworks
- Business Process Management or similar
- Project Documentation via Jira, Rally, and Confluence or equivalent tool
- Google Workspace or equivalent
- Adobe Analytics, Medallia, Google Analytics, or similar
- Visio, or equivalent tool
- SDLC, SCRUM, Agile, KanBan
- Brainstorming Facilitation
- Adobe Experience Manager (AEM) or CMS equivalent
- SFDC, or CRM equivalent
PLEASE NOTE: Our client has mandated COVID-19 vaccination for their workforce, all external personnel providing services to our client are required to comply with this requirement.
Compensation Range: $80 to $88.77/hr
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